Subject: Re: MISSING PACKAGES# 700236583_2 /AWB: JB258676
From: Anas nazzal <[email-masked]>
To: Ekta Jesswani <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, "Outbound.fc" <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Asad <[email-masked]>, customer care <[email-masked]>, Amir Julkarnain <[email-masked]>, Shady Elgendy <[email-masked]>, Mostafa Said <[email-masked]>
Date: Tue, 7 Jul 2020 15:22:21 +0400
List-Id: <ccteam.mumzworld.com>

Dear Ekta,

Kindly assist with the below customer.

Best Regards,
Anas Nazzal

On Wed, Jun 24, 2020 at 10:02 AM Mostafa Said <[email-masked]>
wrote:

> @Eugene Mugisa <[email-masked]> Please we need an update in here
> Syed already replied that it was packed in two packages and left on the
> sorting pallets.
>
> +Shady Elgendy <[email-masked]> +Mohamed Magdy
> <[email-masked]> FYI.
>
> On Wed, Jun 24, 2020 at 9:46 AM <[email-masked]> wrote:
>
>> Hi @Outbound.fc <[email-masked]> and @lastmile
>> <[email-masked]>
>>
>>
>>
>> This is a reoccurring issue where we have a missing item case and we have
>> to go in loops for get a solution.
>>
>> The order was packed in 2 boxes as per OB team.
>>
>> LM received 1 box and jeebly delivered it.
>>
>> Please advise what is the next step since we were already advised this
>> was packed properly according to CCTV ?
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>>
>>
>> *From:* Naib Khan <[email-masked]>
>> *Sent:* Saturday, June 13, 2020 9:34 PM
>> *To:* Anas nazzal <[email-masked]>
>> *Cc:* Farooq <[email-masked]>; Outbound.fc <[email-masked]>;
>> Syed Yakoob <[email-masked]>; Vipin Raj <[email-masked]>;
>> Mostafa saad <[email-masked]>; mohit <[email-masked]>;
>> Pavankumar A <[email-masked]>; lastmile <[email-masked]>;
>> customer care <[email-masked]>; Taiba <[email-masked]>
>> *Subject:* Re: MISSING PACKAGES# 700236583_2 /AWB: JB258676
>>
>>
>>
>> +Mostafa saad <[email-masked]>
>>
>>
>>
>> please share your feedback regarding the missing box.
>>
>>
>>
>> Regards.
>>
>> Naib
>>
>>
>>
>>
>>
>> On Sat, 13 Jun 2020 at 17:42, Anas nazzal <[email-masked]> wrote:
>>
>> Dear Team,
>>
>>
>>
>> Kindly do the needful as the customer keeps calling to follow up.
>>
>>
>>
>> Best Regards,
>>
>> Anas Nazzal
>>
>>
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>
>> Virus-free. www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>
>>
>>
>> On Thu, Jun 11, 2020 at 10:06 AM Taqwa Ali <[email-masked]> wrote:
>>
>> Dear Naib
>>
>>
>>
>> Kindly update, the CM keeps following up
>>
>>
>>
>> Regards
>>
>> Taqwa
>>
>>
>>
>> On Wed, Jun 10, 2020 at 7:27 PM Farooq <[email-masked]> wrote:
>>
>>
>>
>> Hello Naib -  Comments as below.
>>
>>
>>
>> JB252824    -   Received short Pcs was returned back next day as per SLA
>>
>>
>>
>>
>>
>> JB258676     Was delivered to Customer 1 Pcs as we received only as per
>> AWB
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Best Regards ,
>>
>>
>>
>> *Muhammad Farooq Javed *
>> Operations Manager
>>
>> <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> *JEEBLY LLC <http://www.jeebly.com/>*
>>
>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>> <http://www.jeebly.com/>
>>
>> Dubai | United Arab Emirates <http://www.jeebly.com/>
>>
>> t: +971 800 533259 <http://www.jeebly.com/>
>>
>> m: +971 504330629 <http://www.jeebly.com/>
>>
>> e: [email-masked]* <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> *www.jeebly.com <http://www.jeebly.com/>*
>>
>>                <http://www.jeebly.com/>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>   <http://www.jeebly.com/>
>> ------------------------------
>> <http://www.jeebly.com/>
>>
>>
>>
>>
>>
>> *From: Naib Khan <[email-masked]>Sent: Wednesday, June 10, 2020 8:13
>> PMTo: Taqwa Ali <[email-masked]>; Taiba <[email-masked]>Cc:
>> Pavankumar A <[email-masked]>; lastmile <[email-masked]>;
>> Samiya Sheikh <[email-masked]>; mohit <[email-masked]>;
>> Outbound.fc <[email-masked]>; Farooq <[email-masked]>; Vipin
>> Raj <[email-masked]>; Syed Yakoob <[email-masked]>; customer care
>> <[email-masked]>; Anas nazzal <[email-masked]>; Mostafa saad
>> <[email-masked]>Subject: Re: MISSING PACKAGES# 700236583_2 /AWB:
>> JB258676 <http://www.jeebly.com/>*
>>
>>   <http://www.jeebly.com/>
>>
>> Hi Farooq, <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Need your feedback on the status of the below AWB.
>> <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> 700236583_2 -  JB252824   <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> 700236583_2  -  JB258676
>> <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Regards. <http://www.jeebly.com/>
>>
>> Naib <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> On Wed, 10 Jun 2020 at 18:57, Taqwa Ali <[email-masked]*> wrote:
>> <http://www.jeebly.com/>
>>
>> Dear Team  <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Please update  <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Regards <http://www.jeebly.com/>
>>
>> Taqwa  <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> On Wed, Jun 10, 2020 at 4:57 PM Taqwa Ali <[email-masked]*> wrote:
>> <http://www.jeebly.com/>
>>
>> Dear Team  <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Kindly assist  <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> The CM keeps following and no update yet.  <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Regards <http://www.jeebly.com/>
>>
>> Taqwa <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> On Tue, Jun 9, 2020 at 9:39 AM Syed Yakoob <[email-masked]*> wrote:
>> <http://www.jeebly.com/>
>>
>> Hello Samiya, <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> I have gone through with CCTV footage. All were packed correctly.
>> *@lastmile* *@Pavankumar A* both packages were kept in the sorting area
>> on the same pallet. Please check from your end. <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Best Regards, <http://www.jeebly.com/>
>>
>> <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> ᐧ <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> On Sun, 7 Jun 2020 at 12:46, Samiya Sheikh <[email-masked]*>
>> wrote: <http://www.jeebly.com/>
>>
>> Hi Team, <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Please update urgently. the customer is following up daily.
>> <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Regards  <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> On Sat, Jun 6, 2020 at 4:23 PM mohit <[email-masked]*> wrote:
>> <http://www.jeebly.com/>
>>
>> +syed <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Kindly review this in CCTV  <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Sent from my Samsung Galaxy smartphone. <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> -------- Original message -------- <http://www.jeebly.com/>
>>
>> From: Mostafa saad <[email-masked]*> <http://www.jeebly.com/>
>>
>> Date: 06/06/2020 16:04 (GMT+04:00) <http://www.jeebly.com/>
>>
>> To: Mohit Caleb <[email-masked]*> <http://www.jeebly.com/>
>>
>> Cc: Samiya Sheikh <[email-masked]*>, Syed Yakoob <
>> [email-masked]*>, "Outbound.fc" <[email-masked]*>,
>> Farooq <[email-masked]*>, Vipin Raj <[email-masked]*>,
>> customer care <[email-masked]*>, Anas nazzal <[email-masked]*>
>> <http://www.jeebly.com/>
>>
>> Subject: Re: MISSING PACKAGES# 700236583_2 /AWB: JB258676
>> <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Hello Mohit <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> We have received only  one box  <http://www.jeebly.com/>
>>
>>
>> <http://www.jeebly.com/>
>>
>> Regards  <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Mostafa Saad  <http://www.jeebly.com/>
>>
>> LM Supervisor at Mumzworld   <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> On Sat, Jun 6, 2020 at 1:32 PM Mohit Caleb <[email-masked]*> wrote:
>> <http://www.jeebly.com/>
>>
>> *@Mostafa saad*
>>
>> Kindly check & update here order was packed in two packages
>> <http://www.jeebly.com/>
>>
>> ᐧ <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> On Sat, Jun 6, 2020 at 10:21 AM Samiya Sheikh <[email-masked]*>
>> wrote: <http://www.jeebly.com/>
>>
>> Hi Team, <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Kindly update and confirm. We need  an urgent update here.  please
>> update MD-235465. <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Regards  <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> On Tue, Jun 2, 2020 at 5:06 PM Anas nazzal <[email-masked]*> wrote:
>> <http://www.jeebly.com/>
>>
>> Dear TEam, <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Kindly assist with the below customer as she called again to follow up.
>> <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Best Regards,  <http://www.jeebly.com/>
>>
>> Anas Nazzal <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> On Sat, May 30, 2020 at 1:20 PM Farooq <[email-masked]*> wrote:
>> <http://www.jeebly.com/>
>>
>> Hi , We received only 1 Package  <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Best Regards ,  <http://www.jeebly.com/>
>>
>>      <http://www.jeebly.com/>
>>
>>
>> *Muhammad Farooq Javed Operations Manager <http://www.jeebly.com/>*
>>
>> <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> *JEEBLY LLC <http://www.jeebly.com/>*
>>
>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>> <http://www.jeebly.com/>
>>
>> Dubai | United Arab Emirates <http://www.jeebly.com/>
>>
>> t: +971 800 533259 <http://www.jeebly.com/>
>>
>> m: +971 504330629 <http://www.jeebly.com/>
>>
>> e: [email-masked]* <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> *www.jeebly.com <http://www.jeebly.com/>*
>>
>>                <http://www.jeebly.com/>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>   <http://www.jeebly.com/>
>> ------------------------------
>> <http://www.jeebly.com/>
>>
>>
>>
>>
>>
>> *From: Taqwa Ali <[email-masked]>Sent: Saturday, May 30, 2020 1:17
>> PMTo: Mohit Caleb <[email-masked]>; Vipin Raj <[email-masked]>;
>> Syed Yakoob <[email-masked]>; Farooq <[email-masked]>Cc: Outbound.fc
>> <[email-masked]>; customer care <[email-masked]>; Mostafa
>> saad <[email-masked]>Subject: MISSING PACKAGES# 700236583_2 /AWB:
>> JB258676 <http://www.jeebly.com/>*
>>
>>   <http://www.jeebly.com/>
>>
>> Dear Team  <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Kindly assist <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> CM received only 1 package instead of 2  <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Missing item  <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> *MD-235465* <http://www.jeebly.com/>
>>
>> SkipHop Moby Smart Sling 3-Stage Tub <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>>
>> سالم المنصوري
>> بني ياس شرق 9 مقابل بريد الامارات فله رقم 234 قديم 57 جديد
>> 234 قديم 57 جديد
>> Abu Dhabi
>> United Arab Emirates Map <http://www.jeebly.com/>
>>
>> SHIP AREA  <http://www.jeebly.com/>
>>
>> SHIP PHONE971502222574 <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> Regards <http://www.jeebly.com/>
>>
>> Taqwa <http://www.jeebly.com/>
>>
>>
>> <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> -- <http://www.jeebly.com/>
>>
>> <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> <http://www.jeebly.com/>
>>
>> Virus-free. *www.avast.com* <http://www.jeebly.com/>
>>
>>   <http://www.jeebly.com/>
>>
>> --
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>> "Outbound.fc" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
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>> To view this discussion on the web visit
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>>
>
>
> --
>
>