Subject: Re: Order #600911126 MISSING Piece sticker
From: Mostafa saad <[email-masked]>
To: Mohamed Magdy <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Mostafa Said <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Denmark A <[email-masked]>
Date: Tue, 7 Jul 2020 11:53:03 +0400
List-Id: <ccteam.mumzworld.com>

@Alina D'Souza <[email-masked]>  Please create CRA to collect the item
from the customer

@Mostafa Said <[email-masked]>  will return this order back to
you

Regards
Mostafa Saad

On Tue, Jul 7, 2020 at 11:47 AM Mohamed Magdy <[email-masked]> wrote:

> No Swaps to be accetped
>
> On Tue, Jul 7, 2020 at 11:41 AM Mostafa saad <[email-masked]>
> wrote:
>
>> Dears,
>>
>>
>> Again, we cannot proceed with the SWAP.if the customer receives the wrong
>> item we must be created CRA to collect the Wrong item from the
>> beginning and after that we can deliver the correct if the customer need
>> the item again !!!
>>
>> @Mohamed Magdy <[email-masked]>  Please check here and advise as
>> we received again request ti make SWAP for this order
>>
>> @Mostafa Said <[email-masked]> Confirm I receive the new
>> order
>>
>> Regards
>> Mostafa Saad
>>
>>
>>
>> On Tue, Jul 7, 2020 at 11:34 AM Alina D'Souza <[email-masked]>
>> wrote:
>>
>>> Thanks Noted, arranged collection
>>>
>>> @Mostafa saad <[email-masked]> please arrange collection
>>>
>>> Regards,
>>> Alina
>>>
>>> On Tue, Jul 7, 2020 at 10:40 AM Mostafa Said <[email-masked]>
>>> wrote:
>>>
>>>> Hello Alina,
>>>>
>>>> I found the correct item and i will package it and handover to @Mostafa
>>>> saad <[email-masked]> For Reshipping,
>>>> Please collect the wrong item from the customer and send it back to me.
>>>> @Mostafa saad <[email-masked]> Please confirm the receiving.
>>>>
>>>> On Mon, Jul 6, 2020 at 4:56 PM Mostafa saad <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Outbound.fc <[email-masked]> Please check
>>>>> Regards
>>>>> Mostafa Saad
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jul 6, 2020 at 4:45 PM Alina D'Souza <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Please assist if we have the missing piece . received only the box
>>>>>> missing the sticker
>>>>>>
>>>>>> Order #600911126
>>>>>> <https://mumzworldhelp.zendesk.com/agent/tickets/600911126>
>>>>>>
>>>>>> Products Details
>>>>>> Sku :FAST-PER-M14BT19PU
>>>>>> Name :صندوق الغداء المصغر 4-6 أقسام مقاوم للتسرب من راينبو سكول لون
>>>>>> بنفسجي
>>>>>> Date Placed :2020-06-29 18:28:48
>>>>>> Date Shipped :2020-07-01 14:32:32
>>>>>> Qty Ordered :1.0000
>>>>>> Amount :94.29
>>>>>> Shipping Country:الامارات العربية المتحدة
>>>>>>
>>>>>> Return Reason:missing_part_or_pieces
>>>>>> Comments :البوكس غير مكتمل ، the box is uncompleted طلبت الاسم
>>>>>> والصوره ع صندوق الغداء ولم تصلني الصوره ولا الاسم فقط استلمت الصندوق I
>>>>>> order a name and sticker for the lunchbox and i recive only the lunchbox
>>>>>> without name and sticker شكراً، thank you
>>>>>>
>>>>>>
>>>>>> Regard,
>>>>>>
>>>>>> Alina
>>>>>>
>>>>>> --
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>>>>>> To view this discussion on the web visit
>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAB_HPgHOSn-FdsScekFi1OnwK3MeQopY4C73%3DjFhCgei5Qk7cw%40mail.gmail.com
>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAB_HPgHOSn-FdsScekFi1OnwK3MeQopY4C73%3DjFhCgei5Qk7cw%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>> .
>>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>>
>
> --
>
>