Subject: Re: Order #600790824 // MI-BEDEPXXXDPL00290 // Depileve - Roll-On Duo Wax Warmer 220V - White // Defective
From: Mohamed Magdy <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Brandon Nagar <[email-masked]>, Laura Arakelyan <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Jaymar Tolentino <[email-masked]>
Date: Tue, 7 Jul 2020 10:09:37 +0400
List-Id: <ccteam.mumzworld.com>

Accept the item for the customer and issue a VRA and let the item with the
vendor and attach the POD as well.

Thanks

On Mon, Jul 6, 2020 at 9:45 AM Denmark A <[email-masked]> wrote:

> Dear Brandon,
>
> Please respond and update.
>
> Regards,
>
> On Sat, Jul 4, 2020 at 9:14 AM Denmark A <[email-masked]> wrote:
>
>> Dear Brandon,
>>
>> Any update? Thank you.
>>
>> Regards,
>> Den mark
>>
>> On Thu, Jul 2, 2020 at 9:13 AM Denmark A <[email-masked]> wrote:
>>
>>> Dear Mohamed,
>>>
>>> It will dispatch today.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Thu, Jul 2, 2020 at 9:03 AM Mohamed Magdy <[email-masked]>
>>> wrote:
>>>
>>>> @Denmark A <[email-masked]> ....What is the update here?
>>>>
>>>> On Wed, Jul 1, 2020 at 12:35 PM Brandon Nagar <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Mohamed,
>>>>>
>>>>>
>>>>>
>>>>> My apologies for the late response, could you please deliver the
>>>>> product to our warehouse so that we can replace it with a New conditioned
>>>>> item. You can communicate with Mr. Majid regarding the hand over to this
>>>>> number +971 52 315 2353.
>>>>>
>>>>>
>>>>>
>>>>> Thanks,
>>>>>
>>>>>
>>>>>
>>>>> *  Brandon Nagar*
>>>>>
>>>>>
>>>>>
>>>>> Sales Coordinator – Department Stores and Pharmacies
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Corporate Office | Mazaya Business Avenue | Tower – BB1 | 31st Floor
>>>>> | JLT– Dubai – U.A.E.
>>>>>
>>>>> Tel: +971 42404014 / Ext: 895 | Mobile: +971566211203 | Fax: +971
>>>>> 44254207 | P.O.Box:56290
>>>>>
>>>>> Email: [email-masked] <[email-masked]>* Website:
>>>>> www.madi-intl.com
>>>>>
>>>>>
>>>>>
>>>>> Our Showrooms Locator: 
>>>>> <https://mapsengine.google.com/map/viewer?mid=z-zeSGGkDXA0.kBoZjz95kFjg>
>>>>>
>>>>>
>>>>>
>>>>> *Your Partner for Premium Beauty Brands*
>>>>>
>>>>>
>>>>>
>>>>> *United Arab Emirates  |
>>>>> Lebanon |  Qatar  |  Oman  |  Saudi Arabia  |  Bahrain*
>>>>>
>>>>> <https://www.instagram.com/madi_intl/>
>>>>> <https://www.facebook.com/Madi.International>
>>>>> <https://www.youtube.com/madiintl> <https://twitter.com/madi_intl>
>>>>>
>>>>>
>>>>>
>>>>> P Consider the environment. Please do not print this email unless you
>>>>> really need to.
>>>>>
>>>>>
>>>>>
>>>>> *This e-mail may contain confidential and/or privileged information.
>>>>> If you are not the intended recipient, (or have received this email in
>>>>> error) please notify the sender immediately and destroy this e-mail. Any
>>>>> unauthorized copying, disclosure of this e-mail is strictly forbidden.*
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *From:* Mohamed Magdy [mailto:[email-masked]]
>>>>> *Sent:* Wednesday, July 01, 2020 10:24 AM
>>>>> *To:* Denmark A
>>>>> *Cc:* Brandon Nagar; Laura Arakelyan; [email-masked];
>>>>> [email-masked]; [email-masked];
>>>>> [email-masked]; [email-masked]; Jaymar
>>>>> Tolentino
>>>>> *Subject:* Re: Order #600790824 // MI-BEDEPXXXDPL00290 // Depileve -
>>>>> Roll-On Duo Wax Warmer 220V - White // Defective
>>>>>
>>>>>
>>>>>
>>>>> any update here?
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Jun 30, 2020 at 3:55 PM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Dear Brandon,
>>>>>
>>>>>
>>>>>
>>>>> Please update.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>>
>>>>>
>>>>> On Sun, Jun 28, 2020 at 4:58 PM Jaymar Tolentino <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hi Brandon,
>>>>>
>>>>>
>>>>>
>>>>> Please see attached PO for your reference.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *Jaymar Tolentino*
>>>>> Logistics Executive
>>>>>
>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>> Dubai, UAE
>>>>>
>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>>> <https://twitter.com/mumzworld>
>>>>>
>>>>>  <https://www.mumzworld.com/en/>
>>>>>
>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Sun, Jun 28, 2020 at 2:46 PM Brandon Nagar <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Hi Denmark,
>>>>>
>>>>>
>>>>>
>>>>> Good day!
>>>>>
>>>>>
>>>>>
>>>>> We have seen your complaint however, we are not sure about the order
>>>>> number you mentioned if we received this P.O or not for we have not
>>>>> received any order from you (Mumzworld) since May. Can you please share to
>>>>> us the LPO copy of this order so that we can trace back as well from our
>>>>> side.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Thank you so much,
>>>>>
>>>>>
>>>>>
>>>>> *  Brandon Nagar*
>>>>>
>>>>>
>>>>>
>>>>> Sales Coordinator – Department Stores and Pharmacies
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Corporate Office | Mazaya Business Avenue | Tower – BB1 | 31st Floor
>>>>> | JLT– Dubai – U.A.E.
>>>>>
>>>>> Tel: +971 42404014 / Ext: 895 | Mobile: +971566211203 | Fax: +971
>>>>> 44254207 | P.O.Box:56290
>>>>>
>>>>> Email: [email-masked] Website: www.madi-intl.com
>>>>>
>>>>>
>>>>>
>>>>> Our Showrooms Locator: 
>>>>> <https://mapsengine.google.com/map/viewer?mid=z-zeSGGkDXA0.kBoZjz95kFjg>
>>>>>
>>>>>
>>>>>
>>>>> *Your Partner for Premium Beauty Brands*
>>>>>
>>>>>
>>>>>
>>>>> *United Arab Emirates  |
>>>>> Lebanon |  Qatar  |  Oman  |  Saudi Arabia  |  Bahrain*
>>>>>
>>>>> <https://www.instagram.com/madi_intl/>
>>>>> <https://www.facebook.com/Madi.International>
>>>>> <https://www.youtube.com/madiintl> <https://twitter.com/madi_intl>
>>>>>
>>>>>
>>>>>
>>>>> P Consider the environment. Please do not print this email unless you
>>>>> really need to.
>>>>>
>>>>>
>>>>>
>>>>> *This e-mail may contain confidential and/or privileged information.
>>>>> If you are not the intended recipient, (or have received this email in
>>>>> error) please notify the sender immediately and destroy this e-mail. Any
>>>>> unauthorized copying, disclosure of this e-mail is strictly forbidden.*
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *From:* Denmark A <[email-masked]>
>>>>> *Sent:* Sunday, June 28, 2020 12:40 PM
>>>>> *To:* Reine Mina <[email-masked]>; Vilas Vijay Menon <
>>>>> [email-masked]>
>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>> [email-masked]>; Alina D'Souza <[email-masked]>;
>>>>> Kenneth Nwaso <[email-masked]>; Michael Rolle <
>>>>> [email-masked]>; Mohamed Magdy <[email-masked]>
>>>>> *Subject:* Re: Order #600790824 // MI-BEDEPXXXDPL00290 // Depileve -
>>>>> Roll-On Duo Wax Warmer 220V - White // Defective
>>>>>
>>>>>
>>>>>
>>>>> Dear Vendor,
>>>>>
>>>>>
>>>>>
>>>>> Please respond and share your complete address and contact person to
>>>>> whom we will hand over the item.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>>
>>>>>
>>>>> On Sat, Jun 27, 2020 at 12:53 PM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Dear Vendor,
>>>>>
>>>>>
>>>>>
>>>>> Please see the below customer complaint and allow us to send the item
>>>>> back to you for your further evaluation.
>>>>>
>>>>>
>>>>>
>>>>>  received the below order today. However there is a problem with the
>>>>> Depileve Roll on Wax Warmer:
>>>>> 1) the plug is missing from the box
>>>>> 2) the Depileve Roll Wax that I purchased does not fit in there.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> We appreciate your support in this matter, Thank you.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>>

--