Subject: Re: 100119832 - Blender not working || TC-B-TT67 Tommee Tippee Quick Cook Baby Steamer Blender Set 6
From: Ashley Fernandes <[email-masked]>
To: Avinash TrucareFzc <[email-masked]>, Benoy TrucareFzc <[email-masked]>, "RP Singh | TrucareFzc" <[email-masked]>, Abigail Nicole Capinpin <[email-masked]>
Cc: Michaela Manibo <[email-masked]>, customer care <[email-masked]>
Date: Tue, 7 Jul 2020 09:52:31 +0400
List-Id: <ccteam.mumzworld.com>

Dear Avinash,

We need your urgency in resolving the below customer's complaint. After
sales complaints need to be treated with utmost urgency, if we are not able
to get a resolution from your end, we'll have to return the item back to
you.

++ @Abigail Nicole Capinpin <[email-masked]> : We have 3-4 after
sales complaints raised by the CC team without any resolution yet from the
Trucare side. Kindly help to get things streamlined.

Thanks and Regards,

*Ashley Fernandes*

Logistics Executive

*P* +971 4 245 1358      *M* +971 56 948 3116       *E* [email-masked]

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

 <https://www.instagram.com/mumzworldcom/> [image:
facebook] <https://www.facebook.com/mumzworld> 
<https://www.youtube.com/user/MumZworld> 
<https://www.snapchat.com/add/mumzworld.com> 
<https://twitter.com/mumzworld>

 <https://www.mumzworld.com/en/>

 <https://www.mumzworld.com/en/media-and-press>

On Tue, Jul 7, 2020 at 8:47 AM Michaela Manibo <
[email-masked]> wrote:

>
> Team,
>
> Please assist as the customer keeps on following up
>
> @Ashley Fernandes <[email-masked]>
>
> Please help.
>
> Thanks
>
> On Fri, Jul 3, 2020 at 12:47 PM Michaela Manibo <
> [email-masked]> wrote:
>
>>   Dear Avinash,
>>
>> Please assist on this case.
>>
>> Thanks
>>
>>
>>
>> On Sat, Jun 27, 2020 at 10:14 AM Ashley Fernandes <[email-masked]>
>> wrote:
>>
>>> Dear Avinash,
>>>
>>> Kindly assist in resolving the below customer complaint.
>>>
>>> Thanks and Regards,
>>>
>>> *Ashley Fernandes*
>>>
>>> Logistics Executive
>>>
>>>
>>> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
>>> mumzworld.com
>>>
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>> facebook] <https://www.facebook.com/mumzworld> 
>>> <https://www.youtube.com/user/MumZworld> 
>>> <https://www.snapchat.com/add/mumzworld.com> 
>>> <https://twitter.com/mumzworld>
>>>
>>>  <https://www.mumzworld.com/en/>
>>>
>>>  <https://www.mumzworld.com/en/media-and-press>
>>>
>>>
>>> On Fri, Jun 26, 2020 at 6:52 PM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>>
>>>> @Ashley Fernandes <[email-masked]>
>>>>
>>>> please assist on this.
>>>>
>>>> Thanks
>>>>
>>>>
>>>> On Tue, Jun 16, 2020 at 1:20 PM Michaela Manibo <
>>>> [email-masked]> wrote:
>>>>
>>>>> Team,
>>>>>
>>>>> Good afternoon.
>>>>>
>>>>> Please check this item as the customer said the blender stopped
>>>>> working after one use. Please advise if it can be repaired or replaced.
>>>>> Thank you.
>>>>>
>>>>> PO_HQ2711 Trucare FZC FULLY BILLED
>>>>>
>>>>>
>>>>>