Subject: Re: URGENT RESOLUTION REQUESTED FOR ORDER 700214625
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Angeli Fontillas <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Ekta Jesswani <[email-masked]>, Ronald Gaviola <[email-masked]>, customer care <[email-masked]>, Moataz Salah El Din <[email-masked]>, Samiya Sheikh <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Mon, 6 Jul 2020 17:30:14 +0400
List-Id: <ccteam.mumzworld.com>

This needs to be checked with UPS Only

@Ronald Gaviola <[email-masked]> Please help here

On Tue, Jun 9, 2020 at 5:01 PM Angeli Fontillas <[email-masked]>
wrote:

> Hello Team,
>
> May we have an update on this please, still no CRA and customer is
> constantly following up.
>
> Please advise asap as this has been going since January.
>
> Thank you.
>
>
> On Mon, 25 May 2020 at 09:19, Samiya Sheikh <[email-masked]> wrote:
>
>> Hi Team,
>>
>> We need an urgent CRA, @Hussain Firoz Miyagamwala <[email-masked]> assist
>> urgently,
>>
>> Regards
>>
>> On Thu, May 14, 2020 at 6:10 AM Mohammed Ali Naji Almahdi <
>> [email-masked]> wrote:
>>
>>> Dear Team,
>>>
>>> I forgot to add the customer also requested a compensation voucher for
>>> his trouble.
>>>
>>> Kind Regards,
>>>
>>> Mohammed
>>>
>>>
>>> On Thu, May 14, 2020 at 5:09 AM Mohammed Ali Naji Almahdi <
>>> [email-masked]> wrote:
>>>
>>>> Dear Team,
>>>>
>>>> I hope you are all doing well.
>>>>
>>>> The package for this customer was abandoned since January and they have
>>>> been following up for a refund.
>>>>
>>>> Could you please raise a CRA or authorize a refund.
>>>>
>>>> If there are any issues please let me know.
>>>>
>>>> Kind Regards,
>>>>
>>>> Mohammed
>>>>
>>>
>
> --
> *Regards,*
>
> *Angeli Fontillas*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>