Subject: Re: 600844292 || Wrong Item Shipped || Kuwait
From: Muhammad Habib <[email-masked]>
To: Mohit Caleb <[email-masked]>
Cc: Ekta Jesswani <[email-masked]>, Mostafa Said <[email-masked]>, Ronald Gaviola <[email-masked]>, Moataz Salah El Din <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, Shady Elgendy <[email-masked]>, Veronique Bachmann <[email-masked]>, Customer Care Team <[email-masked]>
Date: Mon, 6 Jul 2020 18:22:39 +0500
List-Id: <ccteam.mumzworld.com>

Dear Sir,
As per CCTV footage both items were scanned normally. if the items are
wrong then It seems a barcode  issue or wrong received issue

On Mon, Jul 6, 2020 at 5:59 PM Mohit Caleb <[email-masked]> wrote:

> +Muhammad Habib <[email-masked]>
>
> Kindly review the CCTV footage on how the wrong items went through.
>
> Thanks & Regards
> ᐧ
>
> On Tue, May 26, 2020 at 1:21 PM Ekta Jesswani <[email-masked]> wrote:
>
>> Hi Mostafa and Mohit
>>
>> With regard to the subject order, the customer has ordered for the below
>> items and received 2 filter pumps instead.
>>
>> Intex Rectangular Frame Only Pool Without Pump
>> Intex Filter Pump (15Ft Pool) 1000 Gallons
>>
>> Attached below are the 2 items she received.
>>
>> Please check and advise if the original item ordered is yet in the
>> warehouse.
>> It needs to be shipped to her immediately.
>>
>> @Ronald Gaviola <[email-masked]> @Moataz Salah El Din
>> <[email-masked]> Can we collect the extra pump through DHL?
>> Or should we not collect it, keeping in mind the return cost?
>>
>> Please advise
>>
>> Thanks
>>
>> --
>> *Regards, *
>>
>>
>>
>
> --
>
>

-- 

Thanks & regards,