Subject: Re: US ZIP code problem
From: Anne D’souza <[email-masked]>
To: Samran Iftikhar <[email-masked]>
Cc: Ronald Gaviola <[email-masked]>, Pavankumar A <[email-masked]>, Mark Anthony Laraga <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>, Denmark A <[email-masked]>, "Mohanad Abououf (DHL AE)" <[email-masked]>, lastmile <[email-masked]>, "Ecom Helpdesk (DHL AE)" <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Mon, 6 Jul 2020 16:26:07 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Order cancelled in Netsuite and Magneto and customer informed about the
same.

Regards
Anne

On Mon, Jul 6, 2020 at 2:45 PM Samran Iftikhar <[email-masked]> wrote:

> Received / Cancelled and handed over to the putaway team.
>
>
>
>
> Regards
> Samran Iftakhar
>
> On Mon, Jul 6, 2020 at 11:35 AM Ronald Gaviola <[email-masked]>
> wrote:
>
>> Samran,
>>
>> Is this done?
>>
>>
>>
>>
>> Regards,
>> Ronald
>>
>>
>> On Sun, Jul 5, 2020 at 11:37 AM Pavankumar A <[email-masked]>
>> wrote:
>>
>>> Hi Samran,
>>>
>>> Please cancel this shipment, This shipment aging is increased,
>>>
>>> @customer care <[email-masked]> FYI,
>>>
>>> Please inform the customer too,
>>>
>>> On Thu, Jul 2, 2020 at 12:46 PM Pavankumar A <[email-masked]>
>>> wrote:
>>>
>>>> Samran and Mark FYI,
>>>>
>>>> On Thu, Jul 2, 2020 at 12:21 PM Anne D’souza <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Team
>>>>>
>>>>> Email has been send to the customer. Shall update you'll once we
>>>>> received the reply.
>>>>>
>>>>> Regards
>>>>> Anne
>>>>>
>>>>> On Wed, Jul 1, 2020 at 8:27 AM Ronald Gaviola <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> +Ekta Jesswani <[email-masked]> +Amir Julkarnain
>>>>>> <[email-masked]>
>>>>>>
>>>>>> Please check with the customer if you can provide us an alternative
>>>>>> complete address with zip code. Otherwise, we won't be able to deliver to
>>>>>> the given address.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>> Ronald
>>>>>>
>>>>>>
>>>>>> On Wed, Jul 1, 2020 at 8:21 AM Mark Anthony Laraga <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi Pavan,
>>>>>>>
>>>>>>> Received.
>>>>>>> +customer care <[email-masked]>  @Ekta Jesswani
>>>>>>> <[email-masked]> @Anne D’souza <[email-masked]> @Amir
>>>>>>> Julkarnain <[email-masked]> Please confirm to proceed further.
>>>>>>>
>>>>>>> Best,
>>>>>>> Mark.
>>>>>>>
>>>>>>> On Tue, Jun 30, 2020 at 2:42 PM Pavankumar A <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> +customer care <[email-masked]> @Ekta Jesswani
>>>>>>>> <[email-masked]> @Amir Julkarnain <[email-masked]> @Anne
>>>>>>>> D’souza <[email-masked]>
>>>>>>>>
>>>>>>>> FYI,
>>>>>>>>
>>>>>>>> 600906872
>>>>>>>> 72 David Lopez
>>>>>>>> Florida PR 00650
>>>>>>>> United States
>>>>>>>>
>>>>>>>> The above Shipment Zip Code is not serviceable, Please inform the
>>>>>>>> customer,
>>>>>>>>
>>>>>>>> We are sending to the return dept. @Mark Anthony Laraga
>>>>>>>> <[email-masked]> @Denmark A <[email-masked]> Please
>>>>>>>> cancel after CC confirmation, Thanks
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, Jun 30, 2020 at 1:35 PM Ecom Helpdesk (DHL AE) <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Pavankumar,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Could you please provide the CITY name to validate? The below
>>>>>>>>> postal code is not a serviceable area by DHL.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> You may check here <http://dct.dhl.com/> for serviceable areas.
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *Jerish *Electronic Shipping Solutions Support
>>>>>>>>>
>>>>>>>>> *DHL Express U.A.E*
>>>>>>>>> Dubai, United Arab Emirates
>>>>>>>>> +9714 2924545
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *From:* Pavankumar A [mailto:[email-masked]]
>>>>>>>>> *Sent:* 30 June 2020 12:43
>>>>>>>>> *To:* Ecom Helpdesk (DHL AE) <[email-masked]>
>>>>>>>>> *Cc:* Jerish Jaison (DHL AE), external <[email-masked]>;
>>>>>>>>> Ajo Mathew (DHL AE) <[email-masked]>; Mohanad Abououf (DHL
>>>>>>>>> AE) <[email-masked]>; lastmile <[email-masked]>
>>>>>>>>> *Subject:* US ZIP code problem
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Dear Ecom,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> We are trying to upload US shipment but the ZIP code is not
>>>>>>>>> accepting,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Please assist here urgently, Thanks
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Below Address and zipcode:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> 72 David Lopez
>>>>>>>>> Florida PR 00650
>>>>>>>>> United States
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>>
>>>>>>>>> *Pavankumar A*
>>>>>>>>> Last Mile Operations
>>>>>>>>>
>>>>>>>>> *P* +971 507074205
>>>>>>>>> *E* [email-masked] <[email-masked]>
>>>>>>>>>
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>>>>>>>> Regards,
>>>>>>>>
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>>>>>>>> Last Mile Operations
>>>>>>>>
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>>>>>>>>
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>>>>>>>
>>>>>>
>>>>
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>>>>
>>>> Regards,
>>>>
>>>> *Pavankumar A*
>>>> Last Mile Operations
>>>>
>>>> *P* +971 507074205
>>>> *E* [email-masked] <[email-masked]>
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>>>
>>> Regards,
>>>
>>> *Pavankumar A*
>>> Last Mile Operations
>>>
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>>