Subject: RE: 70805958 || 2nd Package
From: "DXB CS" <[email-masked]>
To: "'premiumaccount'" <[email-masked]>, "'Norah Q'" <[email-masked]>, "'Latifah Alghumaiz'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'lastmile'" <[email-masked]>, "'Alaa Musa'" <[email-masked]>
Date: Mon, 6 Jul 2020 15:51:37 +0400
List-Id: <ccteam.mumzworld.com>

Dear Latifah,

Please advise. 

 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

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From: Alaa Musa [mailto:[email-masked]] 
Sent: Monday, July 6, 2020 3:50 PM
To: DXB CS <[email-masked]>; premiumaccount <[email-masked]>; Norah Q <[email-masked]>
Cc: customer care <[email-masked]>; lastmile <[email-masked]>
Subject: 70805958 || 2nd Package

Dear team, 

Customer claims that she received one package, although our records shows that 2 packages were handed to your team. 

Please investigate and get back to me the soonest. 

Regards, 

Alaa