Subject: Re: KSA Returned order 28-05-2020
From: Zubair Wahid <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, "Raghu Nalloor (R3PL)" <[email-masked]>, "ZAHID ABDULWAHID (3PL)" <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, Moataz Salah El Din <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>, customer care <[email-masked]>, Ahmed Irfan <[email-masked]>
Date: Mon, 6 Jul 2020 13:41:40 +0300
List-Id: <ccteam.mumzworld.com>

@Raghu Nalloor (R3PL) <[email-masked]> / @ZAHID ABDULWAHID
(3PL) <[email-masked]> can you please have a look into
this email and update hussain.

On Mon, Jul 6, 2020 at 1:19 PM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> Dear Zubair,
>
> Any update on this?
>
>
>
> On Thu, Jun 18, 2020 at 5:10 PM Hussain Firoz Miyagamwala <
> [email-masked]> wrote:
>
>> Dear Zubair,
>>
>> Can you please locate this order in returns ?
>>
>>
>>
>>
>>
>>
>> On Thu, Jun 18, 2020 at 4:59 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Hussain,
>>>
>>> The customer keeps on asking for a refund. It has been collected a long
>>> time ago but still, there is no CRA.
>>>
>>> Here is the order number 200267155
>>> SKU: SV-ET000-001DELUXE  ( 1 PC)
>>>
>>> Please update the customer is extremely upset and threatened to file a
>>> complaint.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Mon, Jun 15, 2020 at 1:04 PM Amani Bani Odeh <[email-masked]>
>>> wrote:
>>>
>>>> Dears,
>>>>
>>>> The order has been confirmed returned from Moataz list returned order,
>>>> Please raise CRA.
>>>>  New order as a replacement was placed, order #200302764  as the
>>>> customer can't wait for any longer.
>>>>
>>>> Thanks,
>>>> Amani
>>>>
>>>> On Wed, Jun 10, 2020 at 11:40 AM Amani Bani Odeh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Zubair,
>>>>>
>>>>> Please assist in order 200234298. the customer is following up
>>>>> closely. The CRA is not yet updated .
>>>>>
>>>>> Thanks,
>>>>> Amani
>>>>>
>>>>> On Mon, Jun 8, 2020 at 8:07 PM Farrah A. <[email-masked]> wrote:
>>>>>
>>>>>> Hello team,
>>>>>>
>>>>>> Any update?  can you please prioritize this order #100128792 the cst
>>>>>> is waiting for the refund.
>>>>>> It's a returned item SKU:  PLEX-PTY1111005
>>>>>> imile awb# 605062056393
>>>>>>
>>>>>>
>>>>>> Many thanks
>>>>>>
>>>>>> On Thu, May 28, 2020 at 1:35 PM Zubair Wahid <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Hussain
>>>>>>> I will get back to you with an update shortly
>>>>>>>
>>>>>>> Thanks
>>>>>>> Zubair
>>>>>>>
>>>>>>>
>>>>>>> On Thu, May 28, 2020 at 1:11 PM Hussain Firoz Miyagamwala <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> ++ Zubair.
>>>>>>>>
>>>>>>>> This is the most recent list from Moataz.
>>>>>>>> Can we please prioritize it asap.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thu, May 28, 2020 at 2:01 PM Moataz Salah El Din <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Dear Hussain,
>>>>>>>>> Attached the list of 327 successfully returned shipments as per
>>>>>>>>> the couriers' confirmation, Please cross check with Tamer warehouse and
>>>>>>>>> create CRA's to proceed the refunds.
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> *Best regards,*
>>>>>>>>> *Moataz Salah El-Din*
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 (0)4 4339455 │ e: [email-masked] │ w:
>>>>>>>>> www.mumzworld.com
>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>