Subject: RE: Order # 600826528 // PRFT-F111-ME-WH-NE // NESPRESSO - Lattisima One White Coffee Machine // Defective
From: Pinky Dechimo <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Yuri Myronov <[email-masked]>, LPO Perfetto <[email-masked]>, Perfetto Ecommerce <[email-masked]>, Nespresso <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Michael Rolle <[email-masked]>, Samran Iftikhar <[email-masked]>, Kenneth Nwaso <[email-masked]>, Stella Lee <[email-masked]>, Technical <[email-masked]>, Anjaneya Chandragiri <[email-masked]>, Dispatcher Per
Date: Mon, 6 Jul 2020 10:30:28 +0000
List-Id: <ccteam.mumzworld.com>

HI! Denmark,

Please be informed that the machine was received yesterday and already been checked and repaired.

Kindly advise your Team to collect the repaired machine.

Thank you & Best Regards,

Pinky Dechimo | Trade Coordinator

[logosandpictos-logosandpictograms-b2c-pictograms-services-3d-whitetexte-040420141241]Perfetto Trading Company L.L.C.
Emarat Atrium Bldg. - Office 207, Sheikh Zayed Road
Dubai, United Arabs Emirates, P.O. Box 282445
Tel: +971 4 321 0888    Mob: +971 50 955 6197
800NESPRESSO (800637773776)    www.buynespresso.com<http://www.buynespresso.com/>

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From: Denmark A <[email-masked]>
Sent: Thursday, July 2, 2020 12:01 PM
To: Pinky Dechimo <[email-masked]>
Cc: Yuri Myronov <[email-masked]>; LPO Perfetto <[email-masked]>; Perfetto Ecommerce <[email-masked]>; Nespresso <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Mark Anthony Laraga <[email-masked]>; Michael Rolle <[email-masked]>; Samran Iftikhar <[email-masked]>; Kenneth Nwaso <[email-masked]>; Stella Lee <[email-masked]>; Technical <[email-masked]>; Anjaneya Chandragiri <[email-masked]>; Dispatcher Perfetto <[email-masked]>
Subject: Re: Order # 600826528 // PRFT-F111-ME-WH-NE // NESPRESSO - Lattisima One White Coffee Machine // Defective

Dear Pinky,

Thank you for your email,  could you please share with us your complete warehouse address and contact person to whom we will handed over the item.

Regards,
Den mark

On Thu, Jul 2, 2020 at 11:58 AM Pinky Dechimo <[email-masked]<mailto:[email-masked]>> wrote:
HI! Denmark,

I check the details of machine that purchased last April 23,2020.

It was communicated already to our Technical Team by Ms. Manibo and work order already been created.

However the machine was not collected due to the advised that they will inform us once machine collected from the client.

Just send the machine to our warehouse for proper diagnosis .

Attached mail communication for your reference.

Thank you & Best Regards,

Pinky Dechimo | Trade Coordinator

[logosandpictos-logosandpictograms-b2c-pictograms-services-3d-whitetexte-040420141241]Perfetto Trading Company L.L.C.
Emarat Atrium Bldg. - Office 207, Sheikh Zayed Road
Dubai, United Arabs Emirates, P.O. Box 282445
Tel: +971 4 321 0888    Mob: +971 50 955 6197
800NESPRESSO (800637773776)    www.buynespresso.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.buynespresso.com&d=DwQFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=HZoVd8L6qG9cHZK05qiEkHn1HRkkyCelSSUwx1kpPQo&m=mP2jrGVnyj_X397be2sZ3mGC4DU2hYlwo9xXBPaHNmk&s=FYf2poxbrGR3Ok6QFNzAER-K9gw_33BYgbPjIWQFa5w&e=>

Please consider the environment before printing this email.
Disclaimer: This message and any attachments transmitted with it contain confidential information and are intended solely for the use of the recipient and may be legally privileged information. If you are not the named addressee you should not disseminate, distribute or copy this e-mail or its attachments. Please notify the sender immediately by e-mail if you have received this message by mistake and permanently delete it from your system. No employee or agent is authorized to conclude any binding agreement on behalf of Perfetto Trading Co. LLC with another party by email without express written confirmation in hard copy. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete. The recipient should check this email and any attachments for the presence of viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message or for any damage caused by any virus/worms transmitted by this email. If verification is required, please request a hard-copy version.

From: Denmark A <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 1, 2020 5:18 PM
To: Pinky Dechimo <[email-masked]<mailto:[email-masked]>>; Yuri Myronov <[email-masked]<mailto:[email-masked]>>; LPO Perfetto <[email-masked]<mailto:[email-masked]>>; Perfetto Ecommerce <[email-masked]<mailto:[email-masked]>>; Nespresso <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Mark Anthony Laraga <[email-masked]<mailto:[email-masked]>>; Michael Rolle <[email-masked]<mailto:[email-masked]>>; Samran Iftikhar <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>
Subject: Order # 600826528 // PRFT-F111-ME-WH-NE // NESPRESSO - Lattisima One White Coffee Machine // Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Customer Complaint : Not working properly / Faulty

We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Regards,

Den mark