Subject: Re: Refund Request Pending - NAQEL
From: "Asad ." <[email-masked]>
To: Eugene Mugisa <[email-masked]>, Rodina Magdy <[email-masked]>, Sagar Khawani <[email-masked]>
Cc: customer care <[email-masked]>, lastmile <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Mon, 6 Jul 2020 10:16:58 +0000
List-Id: <ccteam.mumzworld.com>

Team, Why it’s taking so long to close these? Please prioritise an aim to close today and send an update EOD.

Kind Regards,
Asad Pirzada
Chief Operations Officer
M  +971 504 09 5386
E [email-masked]<mailto:[email-masked]>

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From: Eugene Mugisa <[email-masked]>
Date: Monday, 6 July 2020 at 12:19 PM
To: Rodina Magdy <[email-masked]>, Sagar Khawani <[email-masked]>
Cc: customer care <[email-masked]>, lastmile <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Magdy <[email-masked]>, Asad <[email-masked]>
Subject: Refund Request Pending - NAQEL

Hello @'Rodina Magdy'<mailto:[email-masked]>

As mentioned, the below shipments have been marked as lost on NAQEL but have no refund request yet in the Refund Tracker

Please check with the customers and reconfirm when the refunds will be processed so we close this issue.

Refund Rquest
No
Lost Tracker
Yes
Row Labels
Count of Waybill No
Inventory Control
30
Partial Delivery
14
Processed at Location
5
Shipment Not Delivered
5
Inventory Control By NCL
5
Lost
5
Load to Trip
2
Out For Delivery
2
Received
2
Arrived at
2
Shipment Returned to Warehouse
2
Piece Missing
1
Cons.Arrived at
1
Arrived at Origin Terminal
1
Miscode
1
Grand Total
78

Best,
Eugene.