Subject: Re: Order 600784278 - 33030252511
From: Ronald Gaviola <[email-masked]>
To: Mostafa Said <[email-masked]>
Cc: Maria Katrina Bautista <[email-masked]>, "Outbound.fc" <[email-masked]>, Mostafa saad <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, Furqan hameed <[email-masked]>, customer care <[email-masked]>
Date: Mon, 6 Jul 2020 11:42:32 +0400
List-Id: <ccteam.mumzworld.com>

Mostafa,

We dispatched what we received from packing. Please check the labeling of
the 3rd package. The customer should not be getting 9 packs of 60 wipes. As
I can see the 3rd box should be a Mumzworld box if I am not mistaken

Regards,
Ronald

On Mon, Jul 6, 2020 at 9:22 AM Mostafa Said <[email-masked]>
wrote:

> Hello Maria,
>
> After checking the CCTV, This order packed and packaged normally without
> any issues in 3 packages.
> 1st Package for Water wipes 12*60
> 2nd Package for the same water wipes 12*60
> 3rd package for the rest of the items.
> and please note that the customer ordered 2 water wipes only not 3.
> @Ronald Gaviola <[email-masked]> Please make sure we delivered the
> correct 3 packages.
>
>
> On Mon, Jul 6, 2020 at 9:11 AM Maria Katrina Bautista <[email-masked]>
> wrote:
>
>> Hello team,
>>
>> Please check if all items were packed in this order. The customer
>> received 3 boxes but all are waterwipes
>>
>>
>> The customer received below:
>>
>>
>> The customer received the correct # of boxes - 3, however, items are not
>> correct.
>>
>>
>>
>> We apologize for sending this email just now as the case was part of our
>> backlogs.
>>
>> Please assist.
>>
>> Thank you
>>
>
>
> --
>
>