Subject: Re: Order #600834085 // Sku :VG-IH50 // Name :Hawkins Havibase Aluminium Pressure Cooker 5L Silver // Damaged
From: Mohamed Magdy <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Syed Abrar <[email-masked]>, [email-masked], customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>, Hyacinth Joyce <[email-masked]>
Date: Mon, 6 Jul 2020 10:55:36 +0400
List-Id: <ccteam.mumzworld.com>

@Denmark A <[email-masked]> ..Please accept the item and attach the
proof delivery and create a VRA.

Thanks

On Mon, Jul 6, 2020 at 10:53 AM Denmark A <[email-masked]> wrote:

> Dear Vendor,
>
> Please update.
>
> Regards,
> Den mark
>
> On Wed, Jun 17, 2020 at 4:09 PM Denmark A <[email-masked]> wrote:
>
>> Dear Vendor,
>>
>>  Please find the attached VRA copy for your reference and issue us a
>> credit note since the customer is already refunded.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>> On Sat, Jun 6, 2020 at 9:00 AM Denmark A <[email-masked]> wrote:
>>
>>> Hi Syed,
>>>
>>> Please respond and update.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Wed, Jun 3, 2020 at 1:45 PM Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi team,
>>>>
>>>> The customer is following up.
>>>>
>>>> Please advise if replacement will be provided otherwise we will process
>>>> a refund.
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>> On Tue, 2 Jun 2020 at 15:30, Denmark A <[email-masked]> wrote:
>>>>
>>>>> Hi Syed,
>>>>>
>>>>> Please respond.
>>>>>
>>>>> Regards,
>>>>> Den mark
>>>>>
>>>>> On Thu, May 21, 2020 at 11:12 AM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Syed,
>>>>>>
>>>>>> Please respond and share your complete address so we can dispatch the
>>>>>> item by our driver thank you.
>>>>>>
>>>>>> Regards,
>>>>>> Den mark
>>>>>>
>>>>>> On Mon, May 18, 2020 at 6:29 PM Denmark A <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Vendor,
>>>>>>>
>>>>>>>
>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>> item back to you for your further evaluation.
>>>>>>>
>>>>>>>
>>>>>>> Comments :Hi, yesterday i received my order, which was Hawkins 5
>>>>>>> ltr, pressure cooker. But it has got some problem with its handle. So
>>>>>>> kindly arrange to fix it or replace the same at the earliest. My order
>>>>>>> number is #600834085
>>>>>>> <https://mumzworldhelp.zendesk.com/agent/tickets/600834085>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Stay HOME Stay SAFE…
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> Den mark
>>>>>>>
>>>>>>

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