Subject: Re: KSA Order Cancellation - Order No. 200258200
From: Samiya Sheikh <[email-masked]>
To: Ahmed Irfan <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: Radwa Ali <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>, Hyacinth Joyce <[email-masked]>
Date: Mon, 6 Jul 2020 10:30:28 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please confirm if 200258200_1 is returned and create CRA urgently.

Regards

On Mon, Jun 29, 2020 at 9:45 AM Hyacinth Joyce <[email-masked]> wrote:

> Hi Team,
>
> The customer called again to follow up.
>
> Kindly update on  200258200_1
>
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Wed, 24 Jun 2020 at 11:50, Ahmed Irfan <[email-masked]> wrote:
>
>> HI Hussain,
>>
>> 200258200_3  We have received this part but for 200258200_1 not received
>> yet.
>>
>> On Tue, Jun 23, 2020 at 10:48 AM Radwa Ali <[email-masked]> wrote:
>>
>>> Hi All,
>>>
>>> Tam-KSA::461919005378  - 200258200_1
>>>
>>> DHL-Express::4891318611 -  200258200_3
>>>
>>> Please advise if these are returned as they shows RTO on tracking sites
>>> and we need to refund the cst ASAP.
>>>
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>> On Mon, Jun 22, 2020 at 5:49 PM Ahmed Irfan <[email-masked]> wrote:
>>>
>>>> Hi Hussain,
>>>>
>>>> We still have not received the shipment.
>>>>
>>>> Thanks,
>>>> Ahmed Muhammad Irfan
>>>>
>>>>
>>>> On Sun, Jun 21, 2020 at 3:40 PM Hussain Firoz Miyagamwala <
>>>> [email-masked]> wrote:
>>>>
>>>>> @Ahmed Irfan <[email-masked]> Please confirm cancellation on the
>>>>> below
>>>>>
>>>>> 200258200_1
>>>>>
>>>>>
>>>>>
>>>>> On Sun, Jun 21, 2020 at 9:59 AM Samiya Sheikh <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Kindly cancel this shipments and create CRA.
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> On Tue, Jun 16, 2020 at 11:25 AM Hyacinth Joyce <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi team,
>>>>>>>
>>>>>>> The customer called in reference to the above mentioned order
>>>>>>> number. She informed that she has refused all deliveries due to excessive
>>>>>>> delay.
>>>>>>>
>>>>>>> AWB's
>>>>>>> Tam-KSA::461919005378
>>>>>>> Tam-KSA::461941005762
>>>>>>> DHL-Express::4891318611
>>>>>>>
>>>>>>> Are they returned/received?
>>>>>>>
>>>>>>> If yes, @Hussain Firoz Miyagamwala <[email-masked]> Kindly
>>>>>>> update CRA to proceed with refund.
>>>>>>>
>>>>>>> Thank you.
>>>>>>>
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> *Joyce Alvarado*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>>>>  │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>