Subject: Re: Order #100122905 // MTC-903-R // Megastar - 2 Seater Kids 4x4 Ride-On Wagon Car - Red // Defective Damaged
From: "Alina D'Souza" <[email-masked]>
To: Denmark A <[email-masked]>
Cc: "Simba ." <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>
Date: Mon, 6 Jul 2020 10:29:39 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Customer does not need the item wants a refund.

Regards,
Alina

On Sat, Jul 4, 2020 at 8:53 AM Denmark A <[email-masked]> wrote:

> Dear Simba,
>
> Thank you for your email.
>
> @customer care <[email-masked]> @Alina D'Souza <[email-masked]> Please
> assist to inform the customer regarding the issue.
>
> Regards,
> Den mark
>
> On Tue, Jun 30, 2020 at 4:14 PM Denmark A <[email-masked]> wrote:
>
>> Dear Vendor,
>>
>> Noted on this.
>>
>> @Alina D'Souza <[email-masked]> FYI
>>
>> Regards,
>> Den mark
>>
>> On Mon, Jun 29, 2020 at 9:41 AM Simba . <[email-masked]>
>> wrote:
>>
>>> Hi Denmark,
>>>
>>> The battery is damaged,it will cost 300 AED to replace. Kindly check
>>> with the client and confirm.
>>>
>>>
>>> Thanks & Regards,
>>>
>>> *Simbarashe Mawere*
>>>
>>> P.O Box 115161 | Dubai  |  UAE
>>>
>>> M:+971556595409 T:+971-43339050|F: +971-43339052
>>>
>>> E: [email-masked] <[email-masked]> | W:
>>> www.metelegance. <http://www.darvesh.com/>*net*
>>>
>>>
>>> On Sat, Jun 27, 2020 at 3:58 AM Denmark A <[email-masked]> wrote:
>>>
>>>> Dear Vendor,
>>>>
>>>>
>>>>
>>>> Please see the below customer complaint and allow us to send the item
>>>> back to you for your further evaluation.
>>>>
>>>>
>>>> The customer returned a damaged item to be repaired but the item sent
>>>> back to her with the same issue
>>>>
>>>>
>>>>
>>>> We appreciate your support in this matter, Thank you.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Den mark
>>>>
>>>