Subject: Re: Order #600865716 // Sku :TC-BNDL-B-TT84001107-2 // Name :Tommee Tippee Sangenic Universal Cassette (1 Cassette) + Sangenic Nappy Disposal System (White) // Damaged
From: Denmark A <[email-masked]>
To: RP Singh TrucareFzc <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Gabriel Bresse <[email-masked]>, Avinash TrucareFzc <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Fahad Shafiq <[email-masked]>, Benoy TrucareFzc <[email-masked]>, Samran Iftikhar <[email-masked]>
Date: Mon, 6 Jul 2020 10:22:33 +0400
List-Id: <ccteam.mumzworld.com>

Dear Rp,

Please update us regarding the CN, also find the attached POD signed paper
for your reference.

Regards,
Den mark

On Sat, Jul 4, 2020 at 9:25 AM Denmark A <[email-masked]> wrote:

> Dear Vendor,
>
>
>
> Please find the attached VRA copy for your reference and issue us a
> credit note.
>
> On Thu, Jul 2, 2020 at 1:08 PM Samran Iftikhar <[email-masked]>
> wrote:
>
>> Dear mohamed.
>> item already handed over to the trucare driver today.
>>
>> @RP Singh TrucareFzc <[email-masked]> Please do the needful.
>>
>>
>> Regards
>> Samran Iftakhar
>>
>>
>> On Thu, Jul 2, 2020 at 8:51 AM Mohamed Magdy <[email-masked]>
>> wrote:
>>
>>> Hello Gabriel,
>>>
>>> Please advise do we have an update over the returns?
>>>
>>> Thanks
>>>
>>> On Tue, Jun 30, 2020 at 9:43 AM Gabriel Bresse <[email-masked]>
>>> wrote:
>>>
>>>> Hi Magdy,
>>>>
>>>> RP and I are working on all the returns.
>>>>
>>>> Have a blessed day
>>>>
>>>> Best Regards
>>>>
>>>>
>>>> e: g*abriel@ <[email-masked]>andador.me <http://andador.me/>*  l
>>>> <http://andador.me/>t:04 245 1361
>>>>
>>>>
>>>> On Tue, Jun 30, 2020 at 9:19 AM Mohamed Magdy <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Gabriel Bresse <[email-masked]> ...Any update here?
>>>>>
>>>>> On Mon, Jun 29, 2020 at 10:49 AM Samran Iftikhar <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Gabriel,
>>>>>>
>>>>>> Please help us to get the positive response from the Vendor.
>>>>>>
>>>>>>
>>>>>> Regards
>>>>>> Samran Iftakhar
>>>>>>
>>>>>> On Sun, Jun 28, 2020 at 9:58 AM Mohamed Magdy <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Truecare team,
>>>>>>>
>>>>>>> Please note that if we didnt receive a reply from your end item will
>>>>>>> be refunded to the customer and you need to issue a CN to the customer.
>>>>>>>
>>>>>>> Thanks
>>>>>>>
>>>>>>> On Sat, Jun 27, 2020 at 11:49 AM Denmark A <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Dear RP and Avinash,
>>>>>>>>
>>>>>>>> Please update.
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Den mark
>>>>>>>>
>>>>>>>> On Sun, Jun 21, 2020 at 11:39 AM Denmark A <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Dear Vendor,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>>>> item back to you for your further evaluation.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Return Reason:received_damaged_not_as_new
>>>>>>>>>
>>>>>>>>> Comments :Just opened it today and saw this piece broken inside
>>>>>>>>> the box
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>>
>>>>>>>>> Den mark
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>
>>> --
>>>
>>>