Subject: Re: Order 600784278 - 33030252511
From: Mostafa Said <[email-masked]>
To: Maria Katrina Bautista <[email-masked]>, Ronald Gaviola <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, Mostafa saad <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, Furqan hameed <[email-masked]>, customer care <[email-masked]>
Date: Mon, 6 Jul 2020 09:22:28 +0400
List-Id: <ccteam.mumzworld.com>

Hello Maria,

After checking the CCTV, This order packed and packaged normally without
any issues in 3 packages.
1st Package for Water wipes 12*60
2nd Package for the same water wipes 12*60
3rd package for the rest of the items.
and please note that the customer ordered 2 water wipes only not 3.
@Ronald Gaviola <[email-masked]> Please make sure we delivered the
correct 3 packages.

On Mon, Jul 6, 2020 at 9:11 AM Maria Katrina Bautista <[email-masked]>
wrote:

> Hello team,
>
> Please check if all items were packed in this order. The customer received
> 3 boxes but all are waterwipes
>
>
> The customer received below:
>
>
> The customer received the correct # of boxes - 3, however, items are not
> correct.
>
>
>
> We apologize for sending this email just now as the case was part of our
> backlogs.
>
> Please assist.
>
> Thank you
>

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