Subject: Re: Order #600896124 NO COLLECTION MADE YET CRA_AR_RE12786
From: Mostafa saad <[email-masked]>
To: Mohamed Magdy <[email-masked]>
Cc: Clearway Express <[email-masked]>, "Alina D'Souza" <[email-masked]>, Taqwa Ali <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Mon, 6 Jul 2020 08:58:10 +0400
List-Id: <ccteam.mumzworld.com>

Hello Mohamed

Item collected from the customer yesterday at 8 PM and the carrier will
return it to the WH today

Regards
Mostafa Saad

On Mon, Jul 6, 2020 at 8:28 AM Mohamed Magdy <[email-masked]> wrote:

> any update?
>
> On Sun, Jul 5, 2020 at 12:48 PM Mostafa saad <[email-masked]>
> wrote:
>
>> - Road Rider
>>
>> @Clearway Express <[email-masked]> Please advise here why this
>> CRA still not collected from the customer
>>
>>
>>
>> Regards
>> Mostafa Saad
>>
>>
>>
>> On Sun, Jul 5, 2020 at 12:29 PM Muhammad Ayoub <[email-masked]>
>> wrote:
>>
>>> Dear team,
>>>
>>> This assigned to another company driver from 01-07-2020 kindly check and
>>> update
>>>
>>> Get Outlook for Android <https://aka.ms/ghei36>
>>>
>>> ------------------------------
>>> *From:* Alina D'Souza <[email-masked]>
>>> *Sent:* Sunday, July 5, 2020 12:27:08 PM
>>> *To:* Mostafa saad <[email-masked]>
>>> *Cc:* Road Rider <[email-masked]>; [email-masked] <
>>> [email-masked]>; Taqwa Ali <[email-masked]>; Mohamed Magdy <
>>> [email-masked]>; customer care <[email-masked]>; Asad <
>>> [email-masked]>; Ekta Jesswani <[email-masked]>
>>> *Subject:* Re: Order #600896124 NO COLLECTION MADE YET CRA_AR_RE12786
>>>
>>> Hi Team,
>>>
>>> Is this collected?
>>>
>>> Regards,
>>> Alina
>>>
>>> On Mon, Jun 29, 2020 at 8:52 AM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>> @Road Rider <[email-masked]> @[email-masked]
>>> <[email-masked]>  Please make sure to collect this item today
>>> without fail.
>>>
>>>
>>> Regards
>>>
>>> Mostafa Saad
>>> Last Mile  Mumzworld
>>>
>>>
>>> On Mon, Jun 29, 2020 at 8:10 AM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>> Hi Mostafa,
>>>
>>> Customer is upset as no one contacted please check the CC Team notes
>>>
>>> I get the data from the Collection Tracker, It should have been updated
>>> as No response instead of Collection Initiated for me to be updated on the
>>> case
>>>
>>> @Taqwa Ali <[email-masked]> please call the customer and advise
>>> will attempt the collection again.
>>>
>>> Regards,
>>> Alina
>>>
>>>
>>>
>>> On Sun, Jun 28, 2020 at 5:32 PM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>> @Alina D'Souza <[email-masked]>  From where you get this data !!!
>>>
>>> As per you screen shoot, this CRA with status ( Collection Initiated )
>>> wit road rider and we try with customer 2 times but the customer is not
>>> available to give the driver this item
>>>
>>> So please call the customer again and inform him or her to make sure
>>> give the driver the collection
>>>
>>>
>>>
>>> Regards
>>>
>>> Mostafa Saad
>>> Last Mile  Mumzworld
>>>
>>>
>>> On Sun, Jun 28, 2020 at 4:38 PM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>> Hi Mostafa,
>>>
>>> Collection was arranged on 18th June not yet collected, please arrange
>>> collection asap
>>>
>>>
>>> Regards,
>>> Alina
>>>
>>>
>
> --
>
>