Subject: Re: Order #600883277 // Sku :TC-IN004914 // Name :Infantino - 3-in-1 Projector Musical Mobile - Pink // Missing Part
From: Denmark A <[email-masked]>
To: "Ajish | BabygrowFzc" <[email-masked]>
Cc: "LPO | BabygrowFzc" <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Michael Rolle <[email-masked]>, "Sales | BabygrowFzc" <[email-masked]>, Kenneth Nwaso <[email-masked]>
Date: Mon, 6 Jul 2020 08:27:26 +0400
List-Id: <ccteam.mumzworld.com>

Dear Ajish,

Please update regarding replacement item.

Regards,
Den mark

On Sun, Jul 5, 2020 at 11:09 AM <[email-masked]> wrote:

> Hi Denmark,
>
>
>
> We will replace the product.
>
>
>
> Hi Bijo,
>
>
>
> Please send the replacement for the same with our next shipment.
>
>
>
> *Warmest Regards,*
>
> *Ajish Koshy *
>
>
>
> *1J-12/1, Hamriyah Free Zone P.O Box 51541,*
>
> *Sharjah (UAE) Tel: +971 6 5265645  Mob: +971 503980001 *
>
> *Email: [email-masked]* <[email-masked]>* Web: *
> *www.babygrowfzc.com* <http://www.babygrowfzc.com/>
>
>
>
> *From:* [email-masked] <[email-masked]>
> *Sent:* 05 July 2020 10:26 AM
> *To:* 'Denmark A' <[email-masked]>
> *Cc:* 'LPO | BabygrowFzc' <[email-masked]>; 'customer care' <
> [email-masked]>; 'Returns.fc' <[email-masked]>; 'Alina
> D'Souza' <[email-masked]>; 'Mark Anthony Laraga' <
> [email-masked]>; 'Michael Rolle' <[email-masked]>;
> 'Sales | BabygrowFzc' <[email-masked]>; 'Kenneth Nwaso' <
> [email-masked]>
> *Subject:* RE: Order #600883277 // Sku :TC-IN004914 // Name :Infantino -
> 3-in-1 Projector Musical Mobile - Pink // Missing Part
>
>
>
> Hi Denmark,
>
>
>
> Our QC Team is inspecting the product and will update at the earliest
> today.
>
>
>
> Thanks in advance for your kind patience.
>
>
>
> *Warmest Regards,*
>
> *Ajish Koshy *
>
>
>
> *1J-12/1, Hamriyah Free Zone P.O Box 51541,*
>
> *Sharjah (UAE) Tel: +971 6 5265645  Mob: +971 503980001 *
>
> *Email: [email-masked]* <[email-masked]>* Web: *
> *www.babygrowfzc.com* <http://www.babygrowfzc.com/>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* 04 July 2020 09:13 AM
> *To:* Ajish | BabygrowFzc <[email-masked]>
> *Cc:* LPO | BabygrowFzc <[email-masked]>; customer care <
> [email-masked]>; Returns.fc <[email-masked]>; Alina
> D'Souza <[email-masked]>; Mark Anthony Laraga <[email-masked]>;
> Michael Rolle <[email-masked]>; Sales | BabygrowFzc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>
> *Subject:* Re: Order #600883277 // Sku :TC-IN004914 // Name :Infantino -
> 3-in-1 Projector Musical Mobile - Pink // Missing Part
>
>
>
> Dear Ajish,
>
>
>
> Any update?
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Wed, Jul 1, 2020 at 3:46 PM <[email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> You may handover it with our driver in the next collection, Our brands
> team will evaluate the product.
>
>
>
> Hi Bijo,
>
>
>
> Please inform our driver to collect the faulty product for evaluation.
>
>
>
> *Warmest Regards,*
>
> *Ajish Koshy *
>
>
>
> *1J-12/1, Hamriyah Free Zone P.O Box 51541,*
>
> *Sharjah (UAE) Tel: +971 6 5265645  Mob: +971 503980001 *
>
> *Email: [email-masked]* <[email-masked]>* Web: *
> *www.babygrowfzc.com* <http://www.babygrowfzc.com/>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* 01 July 2020 03:44 PM
> *To:* Ajish | BabygrowFzc <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Mark
> Anthony Laraga <[email-masked]>; Michael Rolle <
> [email-masked]>; LPO | BabygrowFzc <[email-masked]>;
> Sales | BabygrowFzc <[email-masked]>; Kenneth Nwaso <
> [email-masked]>
> *Subject:* Re: Order #600883277 // Sku :TC-IN004914 // Name :Infantino -
> 3-in-1 Projector Musical Mobile - Pink // Missing Part
>
>
>
> Dear Ajish,
>
>
>
> Item is with us now , could you please accept it and evaluate furthermore.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Wed, Jul 1, 2020 at 3:33 PM <[email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> Could you please request with the customer to send a product video for the
> same?
>
>
>
> *Warmest Regards,*
>
> *Ajish Koshy *
>
>
>
> *1J-12/1, Hamriyah Free Zone P.O Box 51541,*
>
> *Sharjah (UAE) Tel: +971 6 5265645  Mob: +971 503980001 *
>
> *Email: [email-masked]* <[email-masked]>* Web: *
> *www.babygrowfzc.com* <http://www.babygrowfzc.com/>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* 01 July 2020 12:07 PM
> *To:* Sales | BabygrowFzc <[email-masked]>; LPO | BabygrowFzc <
> [email-masked]>; Ajish | BabygrowFzc <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Mark
> Anthony Laraga <[email-masked]>; Michael Rolle <
> [email-masked]>; Kenneth Nwaso <[email-masked]>
> *Subject:* Order #600883277 // Sku :TC-IN004914 // Name :Infantino -
> 3-in-1 Projector Musical Mobile - Pink // Missing Part
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:missing_part_or_pieces
> Comments :Only one toy included
>
>
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>
>