Subject: Re: Order #: 700243297
From: Edwin Thomas <[email-masked]>
To: Sara Ahmed <[email-masked]>
Cc: Amr Abed <[email-masked]>, Mohit Caleb <[email-masked]>, Ashish Nair <[email-masked]>, Ekta Jesswani <[email-masked]>, Eugene Mugisa <[email-masked]>, Mamdouh Younes <[email-masked]>, Mohammad Abbas <[email-masked]>, Mohammad Abdul Naser <[email-masked]>, Mostafa Said <[email-masked]>, Muhammad Habib <[email-masked]>, "Outbound.fc" <[email-masked]>, Ronald Gaviola <[email-masked]>, Syed Yakoob <[email-masked]>, Taqwa Ali <[email-masked]>, Vipin Raj <[email-masked]>, customer care <[email-masked]>
Date: Sun, 5 Jul 2020 20:50:14 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mohit ,

           Could you please mention the name of the  part /Item which is
missing in LFS ?  As per netsuite data item
* BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5 * have only two parts

AWL-BB2 and AWL-BB5 . Both these items are pushed to LFS also . If you
could give the name of the missing item/part we can add / edit this Kit
item so that same issue cannot happen again .

On Sun, Jul 5, 2020 at 9:49 AM Sara Ahmed <[email-masked]> wrote:

> Adding Edwin to check if this is a system issue
>
> On Sun, 5 Jul 2020 at 9:43 AM Mohit Caleb <[email-masked]> wrote:
>
>> Hello Taqwa,
>>
>> This issue is related to Tech as the complete Bundle is not moving to LFS.
>> @Sara Ahmed <[email-masked]> - Could you please check what
>> could be done here as this is 4th Complaint about the same issue.
>>
>> @Ekta Jesswani <[email-masked]> - Kindly check what could be done
>> here to assist the customer urgently.
>>
>> Thanks & Regards,
>> ᐧ
>>
>> On Sun, Jul 5, 2020 at 9:28 AM Taqwa Ali <[email-masked]> wrote:
>>
>>> Dear Team
>>>
>>> Please assist we need urgent update
>>>
>>> Regards
>>> Taqwa
>>>
>>> On Thu, Jul 2, 2020 at 2:08 PM Taqwa Ali <[email-masked]> wrote:
>>>
>>>> Dear Ronald
>>>>
>>>> Please assist
>>>>
>>>> The CM is disabled, and she need the missing stroller urgently.
>>>>
>>>> Please consider her situation, and arrange delivery for missing item as
>>>> soon as possible
>>>>
>>>> The item is a bundle she should receive two strollers but she received
>>>> only one
>>>>
>>>> BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1143457>
>>>> Bumble & Bird - Robin Separable Twin Travel Stroller - Black
>>>>
>>>> Fatma Hamad
>>>> شارع 1 /قطعه1/منزل٦٨
>>>> 68
>>>> Dahar
>>>> Kuwait Map
>>>> SHIP AREA
>>>> SHIP PHONE96565149893
>>>>
>>>>
>>>> Regards
>>>> Taqwa
>>>>
>>>> On Thu, Jul 2, 2020 at 1:56 PM Mostafa Said <[email-masked]>
>>>> wrote:
>>>>
>>>>> +Taqwa Ali <[email-masked]> Please check the inventory team
>>>>> comment.
>>>>>
>>>>> On Thu, Jul 2, 2020 at 12:06 PM Mohammad Abdul Naser <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Dear Team
>>>>>>
>>>>>> Please be informed that the same issue was addressed in previous
>>>>>> cases.
>>>>>>
>>>>>> *"Re: Missing Item - 600856799// SKU:
>>>>>> BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5".*
>>>>>> *"Re: 200298506 // MISSING PART"*
>>>>>>
>>>>>>  )As the SKU showing as a bundle in Netsuite but in LFS it's showing
>>>>>> as a single item.
>>>>>>
>>>>>> Need to solve this system issue in order to avoid any future cases
>>>>>>
>>>>>> On Thu, Jul 2, 2020 at 11:56 AM Mostafa Said <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> +Mohammad Abdul Naser <[email-masked]> +Ashish Nair
>>>>>>> <[email-masked]> i think it's the same case that the item
>>>>>>> coming as bundle on NS and not on LFS right?
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Jul 2, 2020 at 11:42 AM Muhammad Habib <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Dear Team,
>>>>>>>> Sku :BNDL-MZ-TWIN-BB2 The second stroller is missing
>>>>>>>> Please check for missing part.
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>> Thanks & regards,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
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>>>>>>>> Groups "Outbound.fc" group.
>>>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>>>> send an email to [email-masked].
>>>>>>>> To view this discussion on the web visit
>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAJE%3Dw8FRuAjgBMKNyoU9nmHS6C5FgvXYR3j8ZdvN9Q6-xMLy_Q%40mail.gmail.com
>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAJE%3Dw8FRuAjgBMKNyoU9nmHS6C5FgvXYR3j8ZdvN9Q6-xMLy_Q%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>> .
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>
>> --
>>
>> --
>
> *Sara Ahmed*
>
> Head of Technology
>
> e: [email-masked] <[email-masked]> │ w: www.mumzworld.com
>
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>

-- 
Regards,
Edwin Thomas
Netsuite Developer