Subject: Re: Warranty claim - TC-ZT020-GRA1 - 700072856
From: Angeli Fontillas <[email-masked]>
To: RP Singh TrucareFzc <[email-masked]>, Avinash TrucareFzc <[email-masked]>
Cc: Hatim TrucareFzc <[email-masked]>, Taherbohra TrucareFzc <[email-masked]>, [email-masked], DOCX TrucareFzc <[email-masked]>, [email-masked], customer care <[email-masked]>, Radwa Ali <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>, Mary Anne Agapito <[email-masked]>, Hyacinth Joyce <[email-masked]>
Date: Sun, 5 Jul 2020 19:54:41 +0400
List-Id: <ccteam.mumzworld.com>

Hello Team,

Good evening!

May we have an update on this please?

Customer is constant;y following up.

Thank you.

On Thu, 2 Jul 2020 at 17:18, Hyacinth Joyce <[email-masked]> wrote:

> Hi Team,
>
> The customer called again to follow up.
>
> Do we have an update on this?
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Fri, 26 Jun 2020 at 16:28, Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi RP,
>>
>> May we have an update on this case, please?
>>
>> The customer keeps on following up.
>>
>> Please advise. Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Thu, Jun 25, 2020 at 9:57 AM <[email-masked]> wrote:
>>
>>> Hi All,
>>>
>>> Any updates ?
>>>
>>>
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>> *From:* Radwa Ali <[email-masked]>
>>> *Sent:* Monday, June 22, 2020 4:58 PM
>>> *To:* Avinash TrucareFzc <[email-masked]>; RP Singh TrucareFzc <
>>> [email-masked]>; [email-masked]; [email-masked];
>>> [email-masked]; Taherbohra TrucareFzc <[email-masked]>;
>>> Hatim TrucareFzc <[email-masked]>
>>> *Cc:* customer care <[email-masked]>
>>> *Subject:* Warranty claim - TC-ZT020-GRA1 - 700072856
>>>
>>>
>>>
>>> Hi All,
>>>
>>> Please check the attached photos.
>>>
>>> The customer has lost the wheels and wants to get a replacement for the
>>> wheels.
>>>
>>> We have attached the sales receipt as well.
>>>
>>> If the wheels are available, please advise the price so we can share it
>>> with the customer.
>>>
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE