Subject: Re: Points pay Option
From: Angeli Fontillas <[email-masked]>
To: Sara Ahmed <[email-masked]>
Cc: Amr Abed <[email-masked]>, Sara Ahmed <[email-masked]>, customer care <[email-masked]>, Michaela Manibo <[email-masked]>
Date: Sun, 5 Jul 2020 18:46:05 +0400
List-Id: <ccteam.mumzworld.com>

Hello Sara,

May we know if this issue with Pointspay has been fixed please?

Customer is following up and still not able to see it as an option on the
website.

Thank you.

On Fri, 3 Jul 2020 at 13:50, Michaela Manibo <[email-masked]>
wrote:

> Thank you!
>
> This is noted.
>
>
>
>
>
> On Fri, Jul 3, 2020 at 1:48 PM Sara Ahmed <[email-masked]>
> wrote:
>
>> Hi Michaela,
>>
>> There is an issue with the payment method at the moment, it is not
>> showing on the frontend.
>>
>> We are investigating this at the moment, but expect it to be resolved by
>> Sunday.
>>
>> Regards
>> Sara
>>
>> On Fri, 3 Jul 2020 at 1:44 PM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>> Hi team,
>>>
>>> Good afternoon..
>>>
>>> We have received a call from a customer saying pointspay is not
>>> appearing on the system but I haven't seen any communication or information
>>> cascaded about it. Is this temporary or do we have an expected time it will
>>> be added back as a payment option
>>>
>>> Thanks
>>>
>>> --
>>
>> *Sara Ahmed*
>>
>> Head of Technology
>>
>> e: [email-masked] <[email-masked]> │ w: www.mumzworld.com
>>
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE