Subject: Re: PLS CANCEL - 200258756// AWB: 290082448990
From: Anas nazzal <[email-masked]>
To: Ahmed Irfan <[email-masked]>, KSA Lastmile <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>
Date: Sun, 5 Jul 2020 17:43:49 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly confirm if the below order has been returned.

Best regards,
Anas Nazzal

On Thu, Jun 25, 2020 at 5:26 PM Hyacinth Joyce <[email-masked]> wrote:

> Hi team,
>
> The customer called again to follow up.
>
> Upon tracking shows:
>
>
> Kindly confirm the return and assist to create CRA in order for us to
> process the refund.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sun, 14 Jun 2020 at 18:07, Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> As per SMSA, the order was returned on 07 June.
>>
>> Did you already receive it? If so, please cancel and create the CRA. The
>> customer wants a refund.
>>
>> Please advise when done. Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>