Subject: Re: Require urgent action on order 700238802 , DHL-Express, AWB: 7508797214 << Reference ID: 60321477 >>
From: Ronald Gaviola <[email-masked]>
To: "ae.mumzworld" <[email-masked]>, Mostafa Said <[email-masked]>
Cc: "Ashutosh Gopal. Yadav" <[email-masked]>, Customer Care Team <[email-masked]>
Date: Sun, 5 Jul 2020 16:33:44 +0400
List-Id: <ccteam.mumzworld.com>

Hi +Mostafa Said <[email-masked]> Could you please check the
packing for this order.

Regards,
Ronald

On Sun, Jul 5, 2020 at 4:11 PM <[email-masked]> wrote:

> Hi Ronald,
>
>
> Good day.
>
>
> Our records confirm that, only 1 piece was collected for this shipment.
>
>
> Should you require any further assistance, please contact me directly.
>
> Best Regards,
>
> *Khalid Khalfan*
> Key Account Advisor
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai
> United Arab Emirates
> 2924114
>
>
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked]
> >> Cc: [email-masked], [email-masked]
> >> Subject: Re: Require urgent action on order 700238802 , DHL-Express,
> AWB: 7508797214 << Reference ID: 60321477 >>
> >> Sent: Sun, 05 Jul 2020 14:24:09 UTC+04:00
> >>
> >>
> Khalid,
>
> >>
> One item is missing. @Ashutosh Gopal. Yadav <[email-masked]> Please
> confirm if the customer has received the package sealed and intact.
>
> >>
>
> >>
>
> >>
>
> >>
> Regards,
> Ronald
>
> >>
>
>
> >>
> On Sun, Jul 5, 2020 at 2:18 PM <[email-masked]> wrote:
> >>
>
>> Hi Ronald,
>>
>>
>> >>
>>
>> Good day.
>>
>>
>> >>
>>
>> This shipment is not pending. It was delivered via third party, in June.
>>
>>
>> >>
>>
>> Is the consignee claiming not received ?
>>
>>
>> >>
>> Should you require any further assistance, please contact me directly.
>>
>> >>
>> Best Regards,
>>
>> >>
>> *Khalid Khalfan*
>> Key Account Advisor
>>
>> >>
>> DHL EXPRESS
>> P.O.Box 6252
>> Dubai
>> United Arab Emirates
>> 2924114
>>
>>
>> >>
>>
>> [[:removedImage(AEKAD_Time1591580709219.jpg):]]
>> >>
>>
>>
>> >>
>>
>> >>
>>
>>
>> >>
>>
>> >>
>>
>>
>> >>
>> >>
>>
>> >> *Original Message ...*
>> >> From: [email-masked]
>> >> To: [email-masked], [email-masked]
>> >> Cc: [email-masked]
>> >> Subject: Re: Require urgent action on order 700238802 , DHL-Express,
>> AWB: 7508797214
>> >> Sent: Sun, 05 Jul 2020 12:25:45 UTC+04:00
>> >>
>> >>
>> @ae.mumzworld <[email-masked]> Khalid
>>
>> >>
>> It has been pending since June 11. What is the issue?
>>
>> >>
>> [[:removedImage(image.png):]]
>> >>
>>
>> >>
>>
>> >>
>>
>> >>
>>
>> >>
>> Regards,
>> Ronald
>>
>> >>
>>
>>
>> >>
>> On Sun, Jul 5, 2020 at 2:43 AM Ashutosh Gopal. Yadav <
>> [email-masked]> wrote:
>> >>
>>
>>> Hello Ronald,
>>>
>>> Believe this finds you well!!
>>>
>>> Please check the order 700238802 , DHL-Express,  AWB: 7508797214,
>>> Missing items : SKU: PA186 SKU: PA433. We shipped all the items under 1
>>> shipment from DHL-Express, but over website it's showing delivery
>>> arranged no details expected. Please contact and check with them as
>>> customer is following up on it again and again.
>>>
>>> Will be waiting for your quick and valuable update on it.
>>>
>>> Kind regards,
>>> Ashutosh Gopal Yadav from The Mumzworld team
>>>
>>> >>
>>> >>
>>>
>>> >>
>>>
>>
>> >>
>>
>>
>> >>
>>
>
>
>