Subject: Re: Order #600896124 NO COLLECTION MADE YET CRA_AR_RE12786
From: Mostafa saad <[email-masked]>
To: Clearway Express <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Taqwa Ali <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Sun, 5 Jul 2020 12:48:18 +0400
List-Id: <ccteam.mumzworld.com>

- Road Rider

@Clearway Express <[email-masked]> Please advise here why this
CRA still not collected from the customer

Regards
Mostafa Saad

On Sun, Jul 5, 2020 at 12:29 PM Muhammad Ayoub <[email-masked]> wrote:

> Dear team,
>
> This assigned to another company driver from 01-07-2020 kindly check and
> update
>
> Get Outlook for Android <https://aka.ms/ghei36>
>
> ------------------------------
> *From:* Alina D'Souza <[email-masked]>
> *Sent:* Sunday, July 5, 2020 12:27:08 PM
> *To:* Mostafa saad <[email-masked]>
> *Cc:* Road Rider <[email-masked]>; [email-masked] <
> [email-masked]>; Taqwa Ali <[email-masked]>; Mohamed Magdy <
> [email-masked]>; customer care <[email-masked]>; Asad <
> [email-masked]>; Ekta Jesswani <[email-masked]>
> *Subject:* Re: Order #600896124 NO COLLECTION MADE YET CRA_AR_RE12786
>
> Hi Team,
>
> Is this collected?
>
> Regards,
> Alina
>
> On Mon, Jun 29, 2020 at 8:52 AM Mostafa saad <[email-masked]>
> wrote:
>
> @Road Rider <[email-masked]> @[email-masked]
> <[email-masked]>  Please make sure to collect this item today
> without fail.
>
>
> Regards
>
> Mostafa Saad
> Last Mile  Mumzworld
>
>
> On Mon, Jun 29, 2020 at 8:10 AM Alina D'Souza <[email-masked]> wrote:
>
> Hi Mostafa,
>
> Customer is upset as no one contacted please check the CC Team notes
>
> I get the data from the Collection Tracker, It should have been updated as
> No response instead of Collection Initiated for me to be updated on the case
>
> @Taqwa Ali <[email-masked]> please call the customer and advise will
> attempt the collection again.
>
> Regards,
> Alina
>
>
>
> On Sun, Jun 28, 2020 at 5:32 PM Mostafa saad <[email-masked]>
> wrote:
>
> @Alina D'Souza <[email-masked]>  From where you get this data !!!
>
> As per you screen shoot, this CRA with status ( Collection Initiated ) wit
> road rider and we try with customer 2 times but the customer is not
> available to give the driver this item
>
> So please call the customer again and inform him or her to make sure give
> the driver the collection
>
>
>
> Regards
>
> Mostafa Saad
> Last Mile  Mumzworld
>
>
> On Sun, Jun 28, 2020 at 4:38 PM Alina D'Souza <[email-masked]> wrote:
>
> Hi Mostafa,
>
> Collection was arranged on 18th June not yet collected, please arrange
> collection asap
>
>
> Regards,
> Alina
>
>