Subject: Re: PLS DO NOT SHIP - 600909445 << Reference ID: 60088280 >>
From: Ronald Gaviola <[email-masked]>
To: "ae.mumzworld" <[email-masked]>, Hyacinth Joyce <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, Customer Care Team <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Sun, 5 Jul 2020 12:00:07 +0400
List-Id: <ccteam.mumzworld.com>

@ae.mumzworld <[email-masked]>  Khalid

Please update us here. We need to cancel the delivery.

Regards,
Ronald

On Fri, Jul 3, 2020 at 4:17 AM <[email-masked]> wrote:

> Hi Ronald,
>
>
> Good day.
>
>
> Our concerned team is attempting to stop the departure of this shipment.
> However, it is very unlikely.
>
>
> We have requested our destination team, to stop the delivery incase of
> arrival at their facility.
>
>
> Please confirm if you would like to have this shipment returned under
> account : 951606449, upon arrival in OMAN.
>
>
>
> Should you require any further assistance, please contact me directly.
>
> Best Regards,
>
> *Khalid Khalfan*
> Key Account Advisor
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai
> United Arab Emirates
> 2924114
>
>
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked]
> >> Cc: [email-masked], [email-masked],
> [email-masked], [email-masked], [email-masked]
> >> Subject: Re: PLS DO NOT SHIP - 600909445 << Reference ID: 60088280 >>
> >> Sent: Thu, 02 Jul 2020 14:46:32 UTC+04:00
> >>
> >>
> Khalid,
>
> >>
> AWB 9554757984
>
> >>
>
> >>
>
> >>
>
> >>
> Regards,
> Ronald
>
> >>
>
>
> >>
> On Thu, Jul 2, 2020 at 2:38 PM <[email-masked]> wrote:
> >>
>
>> Hi Ronald,
>>
>>
>> >>
>>
>> Good day.
>>
>>
>> >>
>>
>> Please provide me with the DHL waybill number of this order.
>>
>>
>> >>
>> Should you require any further assistance, please contact me directly.
>>
>> >>
>> Best Regards,
>>
>> >>
>> *Khalid Khalfan*
>> Key Account Advisor
>>
>> >>
>> DHL EXPRESS
>> P.O.Box 6252
>> Dubai
>> United Arab Emirates
>> 2924114
>>
>>
>> >>
>>
>> [[:removedImage(AEKAD_Time1591580709219.jpg):]]
>> >>
>>
>>
>> >>
>>
>> >>
>>
>>
>> >>
>>
>> >>
>>
>>
>> >>
>> >>
>>
>> >> *Original Message ...*
>> >> From: [email-masked]
>> >> To: [email-masked]
>> >> Cc: [email-masked], [email-masked], [email-masked],
>> [email-masked], [email-masked]
>> >> Subject: Re: PLS DO NOT SHIP - 600909445
>> >> Sent: Thu, 02 Jul 2020 11:40:44 UTC+04:00
>> >>
>> >>
>> +ae.mumzworld <[email-masked]> Khalid
>> >>
>>
>> >>
>> Please return the shipment to us.
>>
>> >>
>>
>> >>
>> Regards,
>> Ronald
>>
>>
>> >>
>> On Thu, Jul 2, 2020 at 9:21 AM Mary Anne Agapito <[email-masked]>
>> wrote:
>> >>
>>
>>> Hi Ronald,
>>> >>
>>>
>>> >>
>>> Is the above order already been shipped? If so, please cancel the
>>> shipment as it should only be delivered here in Dubai. As per the customer,
>>> the billing address is in Oman but they are not sure why the delivery
>>> address is also the same.
>>>
>>> >>
>>> Please advise once canceled to create a new order. The ticket has been
>>> raised as well
>>>
>>> >>
>>> Ticket ‭#1165620‬
>>> <https://mumzworldhelp.zendesk.com/agent/#/tickets/1165620>
>>> >>
>>>
>>> >>
>>> Awaiting your response. Thank you
>>>
>>> >>
>>> Warm Regards,
>>>
>>> * >> *
>>> *Mary Anne Agapito*
>>> >> Customer Care Representative
>>> >> p:  +971 (0)4 4339455  │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>> District, PO Box 500245, Dubai, UAE
>>> >>
>>> >>
>>>
>>
>> >>
>>
>>
>> >>
>>
>
>
>