Subject: Re: order# 600767657 AND 600896839 COLLECTION URGENT
From: Mostafa saad <[email-masked]>
To: Angeli Fontillas <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, "Returns.fc" <[email-masked]>, Amir Julkarnain <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Clearway Express <[email-masked]>, Shajahan Kamal Batcha <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>
Date: Sun, 5 Jul 2020 10:26:46 +0400
List-Id: <ccteam.mumzworld.com>

@Clearway Express <[email-masked]>  FYA Please make sure to
collect this CRA (  CRA_AR_RE13033  ) today

Regards
Mostafa Saad

On Wed, Jul 1, 2020 at 7:19 PM Angeli Fontillas <[email-masked]>
wrote:

> Hello Team,
>
> May we have an update on this please?
>
> Customer called in and said that no one came to pick up the item yet.
>
> Please push the collection asap.
>
> Thank you.
>
> On Wed, 1 Jul 2020 at 09:18, Mostafa saad <[email-masked]> wrote:
>
>> Hello Amir
>>
>>
>> The item with Mooen now and he will return it today to the WH
>>
>> @Mark Anthony Laraga <[email-masked]>  PLease proceed once you
>> receive it
>>
>> Regards
>> Mostafa Saad
>>
>>
>>
>> On Tue, Jun 30, 2020 at 3:59 PM Amir Julkarnain <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> I spoke to the customer and she said she never had a missed call today
>>> - 600767657
>>>
>>> This is her number  :  971506509394
>>>
>>> @Shajahan Kamal Batcha <[email-masked]>  FYA with Moeen for this
>>> ( CRA_AR_RE11926 )
>>>
>>> Ensure that this will be collected today.
>>>
>>> Best Regards
>>>
>>> On Tue, 30 Jun 2020 at 15:33, Alina D'Souza <[email-masked]> wrote:
>>>
>>>> @Amir Julkarnain <[email-masked]> FYI  600767657 , please ask
>>>> someone to cal and check wit the customer
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>> On Tue, Jun 30, 2020 at 3:01 PM Mostafa saad <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Clearway Express <[email-masked]>  FYA related to (
>>>>> CRA_AR_RE13033 )
>>>>>
>>>>> @Shajahan Kamal Batcha <[email-masked]>  FYA with Moeen for
>>>>> this ( CRA_AR_RE11926 )
>>>>>
>>>>> @Alina D'Souza <[email-masked]>  We try for this
>>>>> ( CRA_AR_RE11926 ) 3 times but the customer is not responding so please
>>>>> call and inform him we will collect this item today
>>>>>
>>>>>
>>>>> Regards
>>>>> Mostafa Saad
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Jun 30, 2020 at 2:54 PM Alina D'Souza <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Mostafa,
>>>>>>
>>>>>> Urgent collection customers complaining please advise if done.
>>>>>>
>>>>>> 600767657
>>>>>> 600896839
>>>>>>
>>>>>> Regards,
>>>>>> Alina
>>>>>>
>>>>>
>>>
>>> --
>>> *Amir Hussain Julkarnain*
>>> Junior Team Leader
>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>
>
> --
> *Regards,*
>
> *Angeli Fontillas*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>