Subject: RE: شكوى
From: Consumer Rights <[email-masked]>
To: Malak Nobeh <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 5 Jul 2020 04:08:15 +0000
List-Id: <ccteam.mumzworld.com>

Dear Malak,

Gentle reminder on the below as the customer did not get contacted from your end.

Kindly request to contact the customer to avoid further complications.

Best Regards,

حقوق المستهلك

Consumer Rights

D
+971 4 4461516

dda.gov.ae<https://dda.gov.ae/>

<https://dda.gov.ae/>

<https://ae.linkedin.com/company/dubai-development-authority>
<https://twitter.com/dxbdevauthority>

Disclaimer Notice (1) This email, including attachments, is confidential and may be legally privileged. If you are not the intended recipient(s), any disclosure, copying, distribution or other use or reliance upon this email, including attachments, is prohibited and may be unlawful. If you have received this email in error please notify the sender by return email, and delete this email and attachments and destroy any copies. (2) DDA does not provide legal advice. If this email, including attachments, contains guidance or expresses a view, this is not to be considered or relied upon as legal advice and it is recommended that you obtain independent legal advice.

From: Consumer Rights
Sent: Sunday, June 28, 2020 11:13 AM
To: Malak Nobeh <[email-masked]>
Cc: [email-masked]; [email-masked]
Subject: FW: شكوى

Dear Malak,
Hope all is well,
Unfortunately we received a complaint (attached) in regards to the company. We would appreciate if the matter is resolved as we are here to protect our business partners. Kindly escalate the matter to the concerned department and contact the customer for any clarifications/documentations.
Apologies for the inconvenience,

حقوق المستهلك

Consumer Rights

D
+971 4 4461516

dda.gov.ae<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdda.gov.ae%2F&data=02%7C01%7CConsumer.Rights%40dda.gov.ae%7Cce5c03b942e34563b25708d81b32bf3c%7Ceee3385e742f4e2eb130e496ed7d6a49%7C0%7C0%7C637289252049338160&sdata=Dy5g03GlgrOWvKJQiO5R0WzQS%2F1pTavR3Mrp7xCvTL8%3D&reserved=0>

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From: دلال المرّي <[email-masked]<mailto:[email-masked]>>
Sent: Friday, June 26, 2020 6:27 PM
To: Info DDA <[email-masked]<mailto:[email-masked]>>
Subject: شكوى

⚠
CAUTION: This Is An External Email.
السلام عليكم
انا حابه اشتكي على موقع ممازورد ( متجر عالم الامهات)
انا كنت طالبه من عندهم فرشة تنظيف الوجه لونا وارسلو المنتج كانت العلبه مفتوحه والمنتج مايشتغل اتواصلت معاهم يرجعو ياخذو المنتج ويرجعو المبلغ هذا الكلام من شهر مارس تاريخ 15 اخذو مني المنتج ولحد اليوم اطالب بالمبلغ مارجعوه كل مرا اكلمهم يقولو من 10 ايام لحد14 ويكون رجع المبلغ وكل مرا يطلعو يسكلو لان المبلغ لاحد الان مارجعو انا تعبت وانا احري وراهم عشان فلوسي ابسط حقوقي بعد الانتظار دا كلو انو  يتم تعويض مع ترجيع المبلغ .

رقم الطلب (200246988)

الاسم : Dalal almarri
رقم التواصل : 0544773347

اتمنى منكم حل المشكله لانها اخذت اكبر من حجمها وشكرا .
راح ارفق فاتورة الشراء مع الرساله .