Subject: Re: Missing Item on the order - ENE-4059108EU || 600782079
From: Amani Bani Odeh <[email-masked]>
To: Mohit Caleb <[email-masked]>, Ronald Gaviola <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, Ekta Jesswani <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Mostafa Said <[email-masked]>, Michaela Manibo <[email-masked]>
Date: Sat, 4 Jul 2020 21:55:25 +0300
List-Id: <ccteam.mumzworld.com>

Hi Mohit,

The customer only received 2 packages upon the delivery

@Ronald Gaviola <[email-masked]> Please check and advise urgently.

Thanks,
Amani

On Sat, Jun 6, 2020 at 8:49 PM Mohit Caleb <[email-masked]> wrote:

> Hello Amani,
>
> This order was packed into 4 Packages can we please check with the
> customer how many packages were received by the customer.
>
> @Ronald Gaviola <[email-masked]> - Could you please check how many
> packages were shipped from our end.
> ᐧ
>
> On Thu, Jun 4, 2020 at 6:35 PM Amani Bani Odeh <[email-masked]>
> wrote:
>
>> Dears,
>>
>> Kind reminder.
>>
>> Thanks,
>> Amani
>>
>> On Thu, Jun 4, 2020 at 8:41 AM Amani Bani Odeh <[email-masked]>
>> wrote:
>>
>>> Dears.
>>>
>>> Other item were missing as well, the card wasn't included, Please advise
>>> within the day
>>> SKU# DRP-DR10071
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=907598>
>>>
>>> @Ekta Jesswani <[email-masked]> the customer need and update today
>>> , please advise if we can place new order for these 2 items .
>>>
>>>
>>> Thanks,
>>> Amani
>>>
>>>
>>> On Thu, Jun 4, 2020 at 8:07 AM Amani Bani Odeh <[email-masked]>
>>> wrote:
>>>
>>>> Dears,
>>>>
>>>> The customer is following up please update asap .
>>>>
>>>> Thanks,
>>>> Amani
>>>>
>>>> On Wed, May 27, 2020 at 9:33 AM Michaela Manibo <
>>>> [email-masked]> wrote:
>>>>
>>>>> Team,
>>>>>
>>>>> Any update on this please?  Has this been packed?  This was never
>>>>> received by the customer/
>>>>>
>>>>> Thanks
>>>>>
>>>>>
>>>>>
>>>>> On Thu, May 14, 2020 at 9:40 PM Michaela Manibo <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Team,
>>>>>>
>>>>>> Please check as customer did not get the item - . Please check and
>>>>>> advise. Thanks
>>>>>>
>>>>>> ENE-4059108EU
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=471624>
>>>>>> GUND - My Magical Light & Sound Unicorn
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>
> --
>
>