Subject: Re: 600898786_2 Wrong update
From: Angeli Fontillas <[email-masked]>
To: Muhammad Ayoub <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, Mostafa saad <[email-masked]>, Hafiz Abdul Ghaffar <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Hyacinth Joyce <[email-masked]>, Road Rider <[email-masked]>, Yaseen Shaqra <[email-masked]>, Naib Khan <[email-masked]>
Date: Sat, 4 Jul 2020 18:05:10 +0400
List-Id: <ccteam.mumzworld.com>

Hello Muhammad,

May we have an update on this please?

Please advise asap, customer is constantly following up and upset on the
delay.

Thank you.

On Sat, 4 Jul 2020 at 11:14, Naib Khan <[email-masked]> wrote:

> Please update.
>
> Regards.
> Naib
>
>
> On Sat, 4 Jul 2020 at 11:03, Angeli Fontillas <[email-masked]>
> wrote:
>
>> Hello Team,
>>
>> May we have an update please?
>>
>> Customer called in again to follow up.
>>
>> Please advise if the shipment was lost , do we need to place a new order?
>>
>> We need to resolve this today.
>>
>> Thank you.
>>
>> On Fri, 3 Jul 2020 at 12:22, Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Please advise if we should place a new order for the customer
>>>
>>> On Wed, Jul 1, 2020 at 3:02 PM Road Rider <[email-masked]>
>>> wrote:
>>>
>>>> Dear Team,
>>>>
>>>> We are checking on this shipment and will update you soon.
>>>> *Rgds;*
>>>> *Rukhsana Zafar*
>>>> 📞 +971-43246555 |📱 +971-543080393
>>>>
>>>> 📱 +971-547016254 | www.roadriderdelivery.com
>>>>
>>>>
>>>> On Wed, 1 Jul 2020 at 13:11, Eugene Mugisa <[email-masked]>
>>>> wrote:
>>>>
>>>>> Penalty for wrong update @'Mostafa saad' <[email-masked]> on
>>>>> Road Rider
>>>>>
>>>>>
>>>>>
>>>>> Best,
>>>>>
>>>>> Eugene.
>>>>>
>>>>>
>>>>>
>>>>> *From:* Naib Khan <[email-masked]>
>>>>> *Sent:* Wednesday, July 1, 2020 2:08 PM
>>>>> *To:* Road Rider <[email-masked]>; Muhammad Ayoub <
>>>>> [email-masked]>; [email-masked]; customer care <
>>>>> [email-masked]>; lastmile <[email-masked]>; Hyacinth
>>>>> Joyce <[email-masked]>
>>>>> *Subject:* 600898786_2 Wrong update
>>>>>
>>>>>
>>>>>
>>>>> Hi R.R,
>>>>>
>>>>>
>>>>>
>>>>>    - On our record, the shipment shows delivered but the customer did
>>>>>    not receive the delivery
>>>>>
>>>>>         Please assist to deliver TODAY - items are urgently needed
>>>>>
>>>>>
>>>>>
>>>>> Regards.
>>>>>
>>>>> Naib
>>>>>
>>>>> --
>>>>> You received this message because you are subscribed to the Google
>>>>> Groups "lastmile" group.
>>>>> To unsubscribe from this group and stop receiving emails from it, send
>>>>> an email to [email-masked].
>>>>> To view this discussion on the web visit
>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAOOD7Xj5fOSZ1PLsR7hgTAVtP7UbE2cTdMxKRhy9i1CPm4yefA%40mail.gmail.com
>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAOOD7Xj5fOSZ1PLsR7hgTAVtP7UbE2cTdMxKRhy9i1CPm4yefA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>> .
>>>>>
>>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>
>>
>> --
>> *Regards,*
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE