Subject: Re: PLS CANCEL - 600882052_2 //SKU: MMZT-008.0347
From: Mary Anne Agapito <[email-masked]>
To: Mostafa Said <[email-masked]>
Cc: Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, "Outbound.fc" <[email-masked]>, customer care <[email-masked]>, Alvin Balmeo <[email-masked]>, Sagar Khawani <[email-masked]>, Shajeeb Cheriyath <[email-masked]>, Edwin Thomas <[email-masked]>
Date: Sat, 4 Jul 2020 09:52:23 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mostafa,

Thank you for the confirmation.

@Edwin Thomas <[email-masked]>  - is it possible to totally delete the
said item in NS? The refund is on hold because it is still showing as
PACKED.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sat, Jul 4, 2020 at 8:52 AM Mostafa Said <[email-masked]>
wrote:

> Hello Mary,
>
> I see that this order was deleted on LFS.
> and i think it was packed mistakenly but it was deleted after the packing.
>
> On Fri, Jul 3, 2020 at 6:16 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> The above-mentioned SKU is under the part picked tracker, hence, Alvin
>> raised a refund about it along with the Traditional Medicinals - Mothers
>> Milk 16 Teabags. However, the refund is on hold as it is showing the said
>> item was packed.
>>
>> Please see below
>>
>>
>>
>> Please cancel/ delete it so the refund will push through.
>>
>> @Alvin Balmeo <[email-masked]>  - kindly monitor as well.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>
>
> --
>
>