Subject: Re: Order #600865716 // Sku :TC-BNDL-B-TT84001107-2 // Name :Tommee Tippee Sangenic Universal Cassette (1 Cassette) + Sangenic Nappy Disposal System (White) // Damaged
From: Denmark A <[email-masked]>
To: RP Singh TrucareFzc <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Gabriel Bresse <[email-masked]>, Avinash TrucareFzc <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Fahad Shafiq <[email-masked]>, Benoy TrucareFzc <[email-masked]>, Samran Iftikhar <[email-masked]>
Date: Sat, 4 Jul 2020 09:25:48 +0400
List-Id: <ccteam.mumzworld.com>

Dear Vendor,

Please find the attached VRA copy for your reference and issue us a
credit note.

On Thu, Jul 2, 2020 at 1:08 PM Samran Iftikhar <[email-masked]> wrote:

> Dear mohamed.
> item already handed over to the trucare driver today.
>
> @RP Singh TrucareFzc <[email-masked]> Please do the needful.
>
>
> Regards
> Samran Iftakhar
>
>
> On Thu, Jul 2, 2020 at 8:51 AM Mohamed Magdy <[email-masked]>
> wrote:
>
>> Hello Gabriel,
>>
>> Please advise do we have an update over the returns?
>>
>> Thanks
>>
>> On Tue, Jun 30, 2020 at 9:43 AM Gabriel Bresse <[email-masked]>
>> wrote:
>>
>>> Hi Magdy,
>>>
>>> RP and I are working on all the returns.
>>>
>>> Have a blessed day
>>>
>>> Best Regards
>>>
>>>
>>> e: g*abriel@ <[email-masked]>andador.me <http://andador.me/>*  l
>>> <http://andador.me/>t:04 245 1361
>>>
>>>
>>> On Tue, Jun 30, 2020 at 9:19 AM Mohamed Magdy <[email-masked]>
>>> wrote:
>>>
>>>> @Gabriel Bresse <[email-masked]> ...Any update here?
>>>>
>>>> On Mon, Jun 29, 2020 at 10:49 AM Samran Iftikhar <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Gabriel,
>>>>>
>>>>> Please help us to get the positive response from the Vendor.
>>>>>
>>>>>
>>>>> Regards
>>>>> Samran Iftakhar
>>>>>
>>>>> On Sun, Jun 28, 2020 at 9:58 AM Mohamed Magdy <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Truecare team,
>>>>>>
>>>>>> Please note that if we didnt receive a reply from your end item will
>>>>>> be refunded to the customer and you need to issue a CN to the customer.
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>> On Sat, Jun 27, 2020 at 11:49 AM Denmark A <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear RP and Avinash,
>>>>>>>
>>>>>>> Please update.
>>>>>>>
>>>>>>> Regards,
>>>>>>> Den mark
>>>>>>>
>>>>>>> On Sun, Jun 21, 2020 at 11:39 AM Denmark A <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Dear Vendor,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>>> item back to you for your further evaluation.
>>>>>>>>
>>>>>>>>
>>>>>>>> Return Reason:received_damaged_not_as_new
>>>>>>>>
>>>>>>>> Comments :Just opened it today and saw this piece broken inside the
>>>>>>>> box
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>> Den mark
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>
>>>> --
>>>>
>>>>
>>
>> --
>>
>>