Subject: Re: Damaged Item - SO 100122505 || Beaba - Babycook Neo with FREE SkipHop - Formula To Food Containers
From: Denmark A <[email-masked]>
To: Michaela Manibo <[email-masked]>, Ronald Gaviola <[email-masked]>
Cc: "Returns.fc" <[email-masked]>, customer care <[email-masked]>, Malak Nobeh <[email-masked]>, lastmile <[email-masked]>, Mostafa saad <[email-masked]>, Mostafa Said <[email-masked]>, April De Torres <[email-masked]>
Date: Sat, 4 Jul 2020 08:10:05 +0400
List-Id: <ccteam.mumzworld.com>

+Ronald Gaviola <[email-masked]> Please assist.

Regards,
Den mark

On Fri, Jul 3, 2020 at 10:59 AM Michaela Manibo <
[email-masked]> wrote:

> Team,
>
> Please update us on this .  We need the AWB as the cu keeps on following
> up.  This is a case  for 3 months now and we need to solve this ASAP.
>
> Thanks
>
>
>
> On Fri, Jun 26, 2020 at 9:15 AM Michaela Manibo <
> [email-masked]> wrote:
>
>>
>> Dear Mostafa,
>>
>> @Mostafa saad <[email-masked]>
>>
>> Please share the AWB for this shipment.
>>
>> Thanks
>>
>> On Thu, Jun 11, 2020 at 5:41 PM Denmark A <[email-masked]> wrote:
>>
>>> Hi Michaela,
>>>
>>> Lid just found now and bound to reship to the customer, also please
>>> label the spare part item with SO# and the person to whom you will hand
>>> over the item, so that it is easy for us to recognize and work will be
>>> smooth thank you.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Wed, Jun 10, 2020 at 5:55 PM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>>
>>>> Team,
>>>>
>>>> The customer is very furious now about the delay on the
>>>> lid replacement? May we please have an update on this?
>>>>
>>>> This has been raised since April and it needs to be delivered the
>>>> customer asap.
>>>>
>>>> Thanks
>>>>
>>>> On Sun, Jun 7, 2020 at 9:25 AM Michaela Manibo <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Please confirm if this item has been sent to the customer.
>>>>>
>>>>> Thank you
>>>>>
>>>>>
>>>>>
>>>>> On Mon, May 25, 2020 at 10:17 PM Michaela Manibo <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hi Den,
>>>>>>
>>>>>> Please advise if this has been sent to the customer.  Thank you
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, May 7, 2020 at 9:08 AM April De Torres <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Michaela,
>>>>>>>
>>>>>>> Check with Denmark.
>>>>>>>
>>>>>>> On Wed, 6 May 2020, 9:24 pm Michaela Manibo, <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>> May we know if this has been collected from the vendor?
>>>>>>>>
>>>>>>>> Customer is following it up.. Please assist.
>>>>>>>>
>>>>>>>> Thanks
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Mon, May 4, 2020 at 9:14 PM Michaela Manibo <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> @April De Torres <[email-masked]>
>>>>>>>>>
>>>>>>>>> Please assist in arranging the collection of the lid from the
>>>>>>>>> vendor so we can send this to the customer.
>>>>>>>>>
>>>>>>>>> Thanks
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Sun, May 3, 2020 at 12:17 PM Mylyn Vega <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hello Michaela,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Thank you for providing the below.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> We will be replacing the Bowl Lid – Grey.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Please arrange collection today before 3pm.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Have a great day ahead and stay safe.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Thank you and best regards,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Mylyn Vega*
>>>>>>>>>>
>>>>>>>>>> *Sales Coordinator*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *UAE weekend: Friday and Saturday*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *MYLYN* VEGA
>>>>>>>>>>
>>>>>>>>>> LOGISTICS COORDINATOR
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> DUBAI SILICON OASIS FREE ZONE
>>>>>>>>>> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
>>>>>>>>>> PO BOX 450201  •  DUBAI - UAE
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *M  *+971 50 8217344  •  *T  *+971 4 326 3080 - Ext. 212
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *CONFIDENTIALITY*: This e-mail and any attachments are
>>>>>>>>>> confidential and may be privileged. If you are not a named recipient,
>>>>>>>>>> please notify the
>>>>>>>>>>
>>>>>>>>>> sender immediately and do not disclose the contents to another
>>>>>>>>>> person, use it for any purpose or store or copy the information in any
>>>>>>>>>> medium.
>>>>>>>>>>
>>>>>>>>>> Please consider your environmental responsibility. Before
>>>>>>>>>> printing this e-mail message, ask yourself whether you really need a hard
>>>>>>>>>> copy.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *From:* Michaela Manibo <[email-masked]>
>>>>>>>>>> *Sent:* Sunday, May 3, 2020 11:45 AM
>>>>>>>>>> *To:* Mylyn Vega <[email-masked]>
>>>>>>>>>> *Cc:* customer care <[email-masked]>; Malak Nobeh <
>>>>>>>>>> [email-masked]>; April De Torres <[email-masked]>
>>>>>>>>>> *Subject:* Re: Damaged Item - SO 100122505 || Beaba - Babycook
>>>>>>>>>> Neo with FREE SkipHop - Formula To Food Containers
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> HI Team,
>>>>>>>>>>
>>>>>>>>>> The customer just sent this now
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Thanks
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Sun, May 3, 2020 at 9:10 AM Mylyn Vega <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>> Dear Michaela,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Good Morning.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Hope my email finds you well.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> I am not asking for the proof of purchase since I received this
>>>>>>>>>> already from you.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> In my below email, I am requiring you to provide the serial
>>>>>>>>>> number and Batch date -  you may find it underneath the unit (see below
>>>>>>>>>> sample). The one you previously provided is not the correct one.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Please send this to me ASAP to resolve this issue.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Have a great day ahead and stay safe.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Thank you and best regards,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Mylyn Vega*
>>>>>>>>>>
>>>>>>>>>> *Sales Coordinator*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *UAE weekend: Friday and Saturday*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *MYLYN* VEGA
>>>>>>>>>>
>>>>>>>>>> LOGISTICS COORDINATOR
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> DUBAI SILICON OASIS FREE ZONE
>>>>>>>>>> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
>>>>>>>>>> PO BOX 450201  •  DUBAI - UAE
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *M  *+971 50 8217344  •  *T  *+971 4 326 3080 - Ext. 212
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *CONFIDENTIALITY*: This e-mail and any attachments are
>>>>>>>>>> confidential and may be privileged. If you are not a named recipient,
>>>>>>>>>> please notify the
>>>>>>>>>>
>>>>>>>>>> sender immediately and do not disclose the contents to another
>>>>>>>>>> person, use it for any purpose or store or copy the information in any
>>>>>>>>>> medium.
>>>>>>>>>>
>>>>>>>>>> Please consider your environmental responsibility. Before
>>>>>>>>>> printing this e-mail message, ask yourself whether you really need a hard
>>>>>>>>>> copy.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *From:* Michaela Manibo <[email-masked]>
>>>>>>>>>> *Sent:* Tuesday, April 28, 2020 9:44 PM
>>>>>>>>>> *To:* Mylyn Vega <[email-masked]>
>>>>>>>>>> *Cc:* customer care <[email-masked]>; Malak Nobeh <
>>>>>>>>>> [email-masked]>; April De Torres <[email-masked]>
>>>>>>>>>> *Subject:* Re: Damaged Item - SO 100122505 || Beaba - Babycook
>>>>>>>>>> Neo with FREE SkipHop - Formula To Food Containers
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Hi,
>>>>>>>>>>
>>>>>>>>>> Please see the attached sales order copy.
>>>>>>>>>>
>>>>>>>>>> Thanks
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Mon, Apr 27, 2020 at 6:22 PM Mylyn Vega <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>> Hello Michaela,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Hope all is well and safe.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Still waiting for the other requirements.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Look forward hearing from you the soonest.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Have a evening and stay safe.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Thank you and best regards,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Mylyn Vega*
>>>>>>>>>>
>>>>>>>>>> *Sales Coordinator*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *UAE weekend: Friday and Saturday*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *[image: A picture containing bedroom Description automatically
>>>>>>>>>> generated]*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Follow us
>>>>>>>>>>
>>>>>>>>>> Babyzenmiddleeast
>>>>>>>>>> <https://www.instagram.com/babyzenmiddleeast/?hl=en>,
>>>>>>>>>> Beaba_middleeast
>>>>>>>>>> <https://www.instagram.com/beaba_middleeast/?hl=en>,
>>>>>>>>>> Ergobabymiddleeast
>>>>>>>>>> <https://www.instagram.com/ergobabymiddleeast/?hl=en>,
>>>>>>>>>> Sophielagirafe_middleeast
>>>>>>>>>> <https://www.instagram.com/sophielagirafe_middleeast/>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *MYLYN* VEGA
>>>>>>>>>>
>>>>>>>>>> LOGISTICS COORDINATOR
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> DUBAI SILICON OASIS FREE ZONE
>>>>>>>>>> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
>>>>>>>>>> PO BOX 450201  •  DUBAI - UAE
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *M  *+971 50 8217344  •  *T  *+971 4 326 3080 - Ext. 212
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> CONFIDENTIALITY : This  e-mail  and  any attachments are
>>>>>>>>>> confidential and may be privileged. If  you are not a named recipient,
>>>>>>>>>> please notify the sender immediately and do not disclose the contents to
>>>>>>>>>> another person, use it for any purpose or store or copy the information in
>>>>>>>>>> any medium. Please consider your environmental responsibility.
>>>>>>>>>> Before printing this e-mail message, ask yourself whether you really need a
>>>>>>>>>> hard copy.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *From:* Mylyn Vega
>>>>>>>>>> *Sent:* Wednesday, April 22, 2020 8:18 AM
>>>>>>>>>> *To:* 'Michaela Manibo' <[email-masked]>
>>>>>>>>>> *Cc:* customer care <[email-masked]>; Malak Nobeh <
>>>>>>>>>> [email-masked]>; April De Torres <[email-masked]>
>>>>>>>>>> *Subject:* RE: Damaged Item - SO 100122505 || Beaba - Babycook
>>>>>>>>>> Neo with FREE SkipHop - Formula To Food Containers
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Hi Michaela,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Good Morning.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Hope you are well and safe.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Please provide the serial number and Batch date -  you may find
>>>>>>>>>> it underneath the unit (see below sample). The one you provided is not the
>>>>>>>>>> correct one.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Look forward hearing from you to solve this issue.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Have a great day ahead and stay safe.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Thank you and best regards,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Mylyn Vega*
>>>>>>>>>>
>>>>>>>>>> *Sales Coordinator*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *UAE weekend: Friday and Saturday*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *[image: A person sitting on a bed Description automatically
>>>>>>>>>> generated]*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Follow us
>>>>>>>>>>
>>>>>>>>>> Babyzenmiddleeast
>>>>>>>>>> <https://www.instagram.com/babyzenmiddleeast/?hl=en>,
>>>>>>>>>> Beaba_middleeast
>>>>>>>>>> <https://www.instagram.com/beaba_middleeast/?hl=en>,
>>>>>>>>>> Ergobabymiddleeast
>>>>>>>>>> <https://www.instagram.com/ergobabymiddleeast/?hl=en>,
>>>>>>>>>> Sophielagirafe_middleeast
>>>>>>>>>> <https://www.instagram.com/sophielagirafe_middleeast/>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Dubai Silicon Oasis Free Zone*
>>>>>>>>>>
>>>>>>>>>> *Light Industrial Units, LIU 6, D7 & D8*
>>>>>>>>>>
>>>>>>>>>> *PO 45**0201 - Dubai - UAE*
>>>>>>>>>>
>>>>>>>>>> *Tel:  +971 4 326 3080, Ext 222*
>>>>>>>>>>
>>>>>>>>>> *Fax: +971 4 326 3428*
>>>>>>>>>>
>>>>>>>>>> www.mapyr.com
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> CONFIDENTIALITY : This  e-mail  and  any attachments are
>>>>>>>>>> confidential and may be privileged. If  you are not a named recipient,
>>>>>>>>>> please notify the sender immediately and do not disclose the contents to
>>>>>>>>>> another person, use it for any purpose or store or copy the information in
>>>>>>>>>> any medium. Please consider your environmental responsibility.
>>>>>>>>>> Before printing this e-mail message, ask yourself whether you really need a
>>>>>>>>>> hard copy.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *From:* Michaela Manibo <[email-masked]>
>>>>>>>>>> *Sent:* Wednesday, April 22, 2020 8:02 AM
>>>>>>>>>> *To:* Mylyn Vega <[email-masked]>
>>>>>>>>>> *Cc:* customer care <[email-masked]>; Malak Nobeh <
>>>>>>>>>> [email-masked]>; April De Torres <[email-masked]>
>>>>>>>>>> *Subject:* Re: Damaged Item - SO 100122505 || Beaba - Babycook
>>>>>>>>>> Neo with FREE SkipHop - Formula To Food Containers
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Hi Mylyn,
>>>>>>>>>>
>>>>>>>>>> Good morning.
>>>>>>>>>>
>>>>>>>>>> Please see the information below from the customer and the
>>>>>>>>>> attached sales order,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Thanks
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Sun, Apr 12, 2020 at 8:58 AM Mylyn Vega <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>> Dear Michaela,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Good Morning.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Well received of your aftersales email.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Grateful if you could send me the below details:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> 1. Copy of your customer receipt
>>>>>>>>>>
>>>>>>>>>> 2. Serial number and Batch date -  you may find it underneath the
>>>>>>>>>> unit (see below sample)
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> We look forward to hearing from you.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Have a great day ahead and stay safe.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Thank you and best regards,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Mylyn Vega*
>>>>>>>>>>
>>>>>>>>>> *Sales Coordinator*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *UAE weekend: Friday and Saturday*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *[image: A person sitting on a bed Description automatically
>>>>>>>>>> generated]*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Follow us
>>>>>>>>>>
>>>>>>>>>> Babyzenmiddleeast
>>>>>>>>>> <https://www.instagram.com/babyzenmiddleeast/?hl=en>,
>>>>>>>>>> Beaba_middleeast
>>>>>>>>>> <https://www.instagram.com/beaba_middleeast/?hl=en>,
>>>>>>>>>> Ergobabymiddleeast
>>>>>>>>>> <https://www.instagram.com/ergobabymiddleeast/?hl=en>,
>>>>>>>>>> Sophielagirafe_middleeast
>>>>>>>>>> <https://www.instagram.com/sophielagirafe_middleeast/>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Dubai Silicon Oasis Free Zone*
>>>>>>>>>>
>>>>>>>>>> *Light Industrial Units, LIU 6, D7 & D8*
>>>>>>>>>>
>>>>>>>>>> *PO 45**0201 - Dubai - UAE*
>>>>>>>>>>
>>>>>>>>>> *Tel:  +971 4 326 3080, Ext 222*
>>>>>>>>>>
>>>>>>>>>> *Fax: +971 4 326 3428*
>>>>>>>>>>
>>>>>>>>>> www.mapyr.com
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> CONFIDENTIALITY : This  e-mail  and  any attachments are
>>>>>>>>>> confidential and may be privileged. If  you are not a named recipient,
>>>>>>>>>> please notify the sender immediately and do not disclose the contents to
>>>>>>>>>> another person, use it for any purpose or store or copy the information in
>>>>>>>>>> any medium. Please consider your environmental responsibility.
>>>>>>>>>> Before printing this e-mail message, ask yourself whether you really need a
>>>>>>>>>> hard copy.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> ------------------------------
>>>>>>>>>>
>>>>>>>>>> *From:* Michaela Manibo <[email-masked]>
>>>>>>>>>> *Sent:* Saturday, April 11, 2020 6:01:14 PM
>>>>>>>>>> *To:* April Garrido <[email-masked]>
>>>>>>>>>> *Cc:* customer care <[email-masked]>; Malak Nobeh <
>>>>>>>>>> [email-masked]>; April De Torres <[email-masked]>
>>>>>>>>>> *Subject:* Fwd: Damaged Item - SO 100122505 || Beaba - Babycook
>>>>>>>>>> Neo with FREE SkipHop - Formula To Food Containers
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Hi Team,
>>>>>>>>>>
>>>>>>>>>> Please assist us on this case as we have a very upset customer
>>>>>>>>>> who received an item damaged. Customer prefers getting a lid replacement as
>>>>>>>>>> it will take longer time to replace the whole item. Customer is in KSA.
>>>>>>>>>>
>>>>>>>>>> Please check what can be done on this case.
>>>>>>>>>>
>>>>>>>>>> @ <[email-masked]> Aprille . Please assist as we are not
>>>>>>>>>> able to see the PO number.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> BNDL-MD-BBC+SKFC-MD-912642-FOC-MD-9H497510
>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1122668>
>>>>>>>>>>
>>>>>>>>>> Beaba - Babycook Neo with FREE SkipHop - Formula To Food
>>>>>>>>>> Containers
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> ---------- Forwarded message ---------
>>>>>>>>>> From: *Michaela Manibo* <[email-masked]>
>>>>>>>>>> Date: Sat, Apr 11, 2020 at 5:55 PM
>>>>>>>>>> Subject: Damaged Item - SO 100122505 || Beaba - Babycook Neo with
>>>>>>>>>> FREE SkipHop - Formula To Food Containers
>>>>>>>>>> To: <[email-masked]>
>>>>>>>>>> Cc: Jeffin Joy <[email-masked]>, Malak Nobeh <
>>>>>>>>>> [email-masked]>, customer care <[email-masked]>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Hi Team,
>>>>>>>>>>
>>>>>>>>>> Please assist us on this case as we have a very upset customer
>>>>>>>>>> who received an item damaged. Customer prefers getting a lid replacement as
>>>>>>>>>> it will take longer time to replace the whole item. Customer is in KSA.
>>>>>>>>>>
>>>>>>>>>> Please check what can be done on this case.
>>>>>>>>>>
>>>>>>>>>> @Jeffin Joy <[email-masked]>
>>>>>>>>>>
>>>>>>>>>> Please assist as we are not able to see the PO number.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> BNDL-MD-BBC+SKFC-MD-912642-FOC-MD-9H497510
>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1122668>
>>>>>>>>>>
>>>>>>>>>> Beaba - Babycook Neo with FREE SkipHop - Formula To Food
>>>>>>>>>> Containers
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Thanks!
>>>>>>>>>>
>>>>>>>>>>