Subject: Re: Product inquiry - 600908076// SBF-SN_MK_S5
From: Mary Anne Agapito <[email-masked]>
To: Nitin Jain <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Karthik Sankar <[email-masked]>, "Returns.fc" <[email-masked]>, customer care <[email-masked]>
Date: Fri, 3 Jul 2020 18:40:54 +0400
List-Id: <ccteam.mumzworld.com>

Hi Nitin,

Thank you for your reply.

We will provide another replacement.

Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Fri, Jul 3, 2020 at 1:31 PM Nitin Jain <[email-masked]> wrote:

> Yes Mary
> It’s disposable .
> You can take one pc from your stock and send to customer ASAP . Sunday we
> can send one replacement as well
>
> Thanks
> Nitin
>
> On Fri, Jul 3, 2020 at 9:40 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Nitin,
>>
>> Yes, we do have plenty of stocks in the warehouse.
>>
>> One more thing, this is a disposable type of face mask, right?
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Fri, Jul 3, 2020 at 9:33 AM Nitin Jain <[email-masked]>
>> wrote:
>>
>>> Hi Mary
>>> No need reorder
>>> If you have this in your warehouse , pls let me know. We can send one pc
>>> to your warehouse on Sunday during next delivery and replace
>>>
>>> Nitin
>>>
>>> On Fri, Jul 3, 2020 at 9:12 AM Mary Anne Agapito <[email-masked]>
>>> wrote:
>>>
>>>> Hi Nitin,
>>>>
>>>> Good Day!
>>>>
>>>> May I just ask if you still need a new PO so I could reorder it or we
>>>> can just exchange it with another item?
>>>>
>>>> Please advise. Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> On Thu, Jul 2, 2020 at 4:27 PM Mary Anne Agapito <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Nitin,
>>>>>
>>>>> Thank you for your usual assistance.
>>>>>
>>>>> @Returns.fc <[email-masked]> @Alina D'Souza
>>>>> <[email-masked]>  - please arrange the collection.
>>>>>
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>> On Thu, Jul 2, 2020 at 1:50 PM Nitin Jain <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Mary
>>>>>> Yes, we can change it. There are few pcs only in old stock, which
>>>>>> were assorted and now its fixed color stock, same as shown in website.
>>>>>> Pls send and ask to change same time.
>>>>>> Nitin
>>>>>>
>>>>>> On Thu, Jul 2, 2020 at 1:35 PM Mary Anne Agapito <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi Nitin,
>>>>>>>
>>>>>>> How are you?
>>>>>>>
>>>>>>> Is the subject item comes in assorted colors?
>>>>>>>
>>>>>>>
>>>>>>> The customer received 4 pinks out of 5. All of his kids are boys.
>>>>>>>
>>>>>>> Is there any way we could exchange it?
>>>>>>>
>>>>>>> Please advise. Thank you
>>>>>>> Warm Regards,
>>>>>>>
>>>>>>> *Mary Anne Agapito*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Regards
>>>>>> Nitin Jain
>>>>>>
>>>>> --
>>> Regards Nitin Jain
>>>
>> --
> Regards Nitin Jain
>