Subject: Re: Contact Details Update for order 600904826
From: Radwa Ali <[email-masked]>
To: Clearway Express <[email-masked]>
Cc: Ekta Jesswani <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Mostafa saad <[email-masked]>, Naib Khan <[email-masked]>
Date: Fri, 3 Jul 2020 15:00:09 +0400
List-Id: <ccteam.mumzworld.com>

Hi All,
Please advise if the order was delivered or returned.

Address  Oud Mutina Zone 5 villa 19  Dubai.
Mobile number 0553699966   or 0543611811

*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Thu, Jun 25, 2020 at 8:07 PM Clearway Express <[email-masked]>
wrote:

> Kindly send her the email to correct the contact details and address of
> the house so we can deliver this Order.
>
> Regards
>
> On Thu, 25 Jun 2020, 20:06 Clearway Express, <[email-masked]>
> wrote:
>
>> We tried this and it's wrong customer not Maitha
>>
>> On Thu, 25 Jun 2020, 19:49 Ekta Jesswani, <[email-masked]> wrote:
>>
>>> Hi Hashim,
>>>
>>> On the system, we have the below details for Maitha Binshafia - contact
>>> number +971503699966
>>> We also have a customer by the name of Maitha Binshafia with contact
>>> number +971553699966 - try calling her on this number
>>>
>>>
>>> Regards,
>>> Ekta
>>>
>>> On Thu, 25 Jun 2020 at 19:25, Clearway Express <[email-masked]>
>>> wrote:
>>>
>>>> Dear Ekta,
>>>>
>>>> Thank you for your quick reply.below screenshot is for your reference.
>>>>
>>>> Regards
>>>> Hashim
>>>>
>>>> On Thu, 25 Jun 2020, 18:37 Ekta Jesswani, <[email-masked]> wrote:
>>>>
>>>>> Hi Hashim,
>>>>>
>>>>> What is the number you have on the system for order 600904826?
>>>>>
>>>>> @Mostafa saad <[email-masked]>
>>>>> Please check if this is a mixed shipment
>>>>> The requested details are of Maitha Binshafia - there is no recent
>>>>> order for this customer.
>>>>>
>>>>> Regards,
>>>>> Ekta
>>>>>
>>>>>
>>>>> On Thu, 25 Jun 2020 at 17:53, Clearway Express <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Dear Team,
>>>>>>
>>>>>> kindly we need your help to correct the contact details of the order
>>>>>> 600904826 as my courier has delivered the parcel to the customer who's
>>>>>> number is mentioned on order but later customer called and said that its
>>>>>> not her order. now the parcel is with status succeeded but need to deliver
>>>>>> to original customer Maitha Binshafia.
>>>>>>
>>>>>> regards
>>>>>>
>>>>>> Hashim
>>>>>> Clearway Express
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> *Regards, *
>>>>>
>>>>>
>>>>>
>>>
>>> --
>>> *Regards, *
>>>
>>>
>>>