Subject: Re: 4821448310 || 200263887 || POD << Reference ID: 59731905 >>
From: Alaa Musa <[email-masked]>
To: "ae.mumzworld" <[email-masked]>
Cc: customer care <[email-masked]>, lastmile <[email-masked]>
Date: Thu, 2 Jul 2020 17:47:53 +0400
List-Id: <ccteam.mumzworld.com>

Dear team,

Yes, the customer claims it wasn't delivered to her, could you please check
to which address was this  delivered

Regards,
Alaa

On Thu, 2 Jul 2020 at 15:30, <[email-masked]> wrote:

> Hi Alaa,
>
>
> Good day.
>
>
> We received a confirmation from our destination team, that this shipment
> was already delivered.
>
>
> Is the consignee still claiming not received ?
>
>
> Should you require any further assistance, please contact me directly.
>
> Best Regards,
>
> *Khalid Khalfan*
> Key Account Advisor
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai
> United Arab Emirates
> 2924114
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked]
> >> Cc: [email-masked], [email-masked]
> >> Subject: Re: 4821448310 || 200263887 || POD << Reference ID: 59731905 >>
> >> Sent: 07/01/2020 01:58
> >>
> >>
>
> Hi Alaa,
>
>
>
> Good day.
>
>
>
> Since the delivery was completed almost 30 days ago, investigation might
> not be possible.
>
>
>
> I will check & confirm with our concerned team, regarding this incident.
> Please hold for the next update on 02/07/2020.
>
>
> Should you require any further assistance, please contact me directly.
>
> Best Regards,
>
> *Khalid Khalfan*
> Key Account Advisor
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai
> United Arab Emirates
> 2924114
>
>
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked]
> >> Cc: [email-masked], [email-masked]
> >> Subject: 4821448310 || 200263887 || POD
> >> Sent: Mon, 29 Jun 2020 17:22:02 UTC+04:00
> >>
> >>
> Dear team,
>
> >>
> Please confirm whether this is delivered, customer claims this was
> delivered to the wrong address.
>
> >>
> Regards,
> Alaa
>
>
>
>
>
>
>