Subject: Re: Zen Desk User
From: Mostafa saad <[email-masked]>
To: Naib Khan <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Magdy <[email-masked]>
Cc: Ekta Jesswani <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>
Date: Sat, 20 Jun 2020 14:58:20 +0400
List-Id: <ccteam.mumzworld.com>

@Shady Elgendy <[email-masked]> @Mohamed Magdy <[email-masked]>
FYI

Regards

Mostafa Saad
Last Mile  Mumzworld

On Sat, Jun 20, 2020 at 2:27 PM Naib Khan <[email-masked]> wrote:

> Hi Ekta,
>
> Having an issue with the CC team when they ASSING tickets please follow
> the below categories for assigning any ticket rule will be below.
>
>
> 1: Missing Items or Damage  Assing to                        WH -
> Fulfilment
> 2: Cancelation before picking and pack Assing to        WH - Fulfilment
> 3: Follow up with courier Domestic   Assing to             WH - Last Mile
> 4: Follow up with courier KSA Order  Assing to            WH - KSA Last
> Mile
> 5: Reship or CRA All domestic orders                            CC
> Retruns_AE
> 6:  Reship or CRA All KSA orders                                  CC
> Retruns_KSA
>
>
>
> Regards.
> Naib
>
> --
> You received this message because you are subscribed to the Google Groups
> "lastmile" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to [email-masked].
> To view this discussion on the web visit
> https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAOOD7XgEnKGevWsEf4JKUG6JZzpTWfAE-DU%2BwZEu12G9vEx-Mw%40mail.gmail.com
> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAOOD7XgEnKGevWsEf4JKUG6JZzpTWfAE-DU%2BwZEu12G9vEx-Mw%40mail.gmail.com?utm_medium=email&utm_source=footer>
> .
>