Subject: FW: Order #600891633 // Sku :RHT-BSM-0153 // Name :Bissell - Pet Hair Eraser Turbo // Damaged
From: Support <[email-masked]>
To: "mailto:[email-masked]]" <[email-masked]]>
Cc: Amir <[email-masked]>, Sales <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, "Alina D'Souza <[email-masked]>" <Alina D'Souza <[email-masked]>, "Samran Iftikhar <[email-masked]>" <Samran Iftikhar <[email-masked]>, "Mohamed Magdy <[email-masked]>" <Mohamed Magdy <[email-masked]>
Date: Sat, 27 Jun 2020 08:09:54 +0000
List-Id: <ccteam.mumzworld.com>

Dear Den Mark,

Hope this mail finds you well,

With the images from below it can be seen that the screw for the stick attachment is missing, therefore customer cannot holster the handle.
May we request if your team can collect the machine from customer and we will collect the same from your Warehouse.

Kind Regards,
Thank you.
[Revised_samer email signature]

From: Amir <[email-masked]>
Sent: Saturday, June 27, 2020 11:55 AM
To: Support <[email-masked]>
Subject: FW: Order #600891633 // Sku :RHT-BSM-0153 // Name :Bissell - Pet Hair Eraser Turbo // Damaged

From: Denmark A [mailto:[email-masked]]
Sent: Saturday, June 27, 2020 11:52 AM
To: Amir <[email-masked]<mailto:[email-masked]>>; Sales <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Samran Iftikhar <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order #600891633 // Sku :RHT-BSM-0153 // Name :Bissell - Pet Hair Eraser Turbo // Damaged

Dear Vendor,

Please update.

Regards,
Den mark

On Mon, Jun 22, 2020 at 8:10 AM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vendor,

Please respond.

Regards,

On Sun, Jun 21, 2020 at 2:38 PM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Return Reason:received_damaged_not_as_new
Comments :Broken piece

We appreciate your support in this matter, Thank you.

Regards,
Den mark