Subject: Re: Order #600865716 // Sku :TC-BNDL-B-TT84001107-2 // Name :Tommee Tippee Sangenic Universal Cassette (1 Cassette) + Sangenic Nappy Disposal System (White) // Damaged
From: Samran Iftikhar <[email-masked]>
To: Mohamed Magdy <[email-masked]>
Cc: Gabriel Bresse <[email-masked]>, Denmark A <[email-masked]>, RP Singh TrucareFzc <[email-masked]>, Avinash TrucareFzc <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Fahad Shafiq <[email-masked]>, Benoy TrucareFzc <[email-masked]>
Date: Thu, 2 Jul 2020 13:07:48 +0400
List-Id: <ccteam.mumzworld.com>

Dear mohamed.
item already handed over to the trucare driver today.

@RP Singh TrucareFzc <[email-masked]> Please do the needful.

Regards
Samran Iftakhar

On Thu, Jul 2, 2020 at 8:51 AM Mohamed Magdy <[email-masked]> wrote:

> Hello Gabriel,
>
> Please advise do we have an update over the returns?
>
> Thanks
>
> On Tue, Jun 30, 2020 at 9:43 AM Gabriel Bresse <[email-masked]> wrote:
>
>> Hi Magdy,
>>
>> RP and I are working on all the returns.
>>
>> Have a blessed day
>>
>> Best Regards
>>
>>
>> e: g*abriel@ <[email-masked]>andador.me <http://andador.me/>*  l
>> <http://andador.me/>t:04 245 1361
>>
>>
>> On Tue, Jun 30, 2020 at 9:19 AM Mohamed Magdy <[email-masked]>
>> wrote:
>>
>>> @Gabriel Bresse <[email-masked]> ...Any update here?
>>>
>>> On Mon, Jun 29, 2020 at 10:49 AM Samran Iftikhar <[email-masked]>
>>> wrote:
>>>
>>>> Dear Gabriel,
>>>>
>>>> Please help us to get the positive response from the Vendor.
>>>>
>>>>
>>>> Regards
>>>> Samran Iftakhar
>>>>
>>>> On Sun, Jun 28, 2020 at 9:58 AM Mohamed Magdy <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Truecare team,
>>>>>
>>>>> Please note that if we didnt receive a reply from your end item will
>>>>> be refunded to the customer and you need to issue a CN to the customer.
>>>>>
>>>>> Thanks
>>>>>
>>>>> On Sat, Jun 27, 2020 at 11:49 AM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear RP and Avinash,
>>>>>>
>>>>>> Please update.
>>>>>>
>>>>>> Regards,
>>>>>> Den mark
>>>>>>
>>>>>> On Sun, Jun 21, 2020 at 11:39 AM Denmark A <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Vendor,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>> item back to you for your further evaluation.
>>>>>>>
>>>>>>>
>>>>>>> Return Reason:received_damaged_not_as_new
>>>>>>>
>>>>>>> Comments :Just opened it today and saw this piece broken inside the
>>>>>>> box
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> Den mark
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>
>>> --
>>>
>>>
>
> --
>
>