Subject: Re: Missing item 600879179 _2
From: Mostafa Said <[email-masked]>
To: Mark Anthony Laraga <[email-masked]>
Cc: Mostafa saad <[email-masked]>, Mohamed Magdy <[email-masked]>, Clearway Express <[email-masked]>, Samiya Sheikh <[email-masked]>, "Alina D'Souza" <[email-masked]>, Ekta Jesswani <[email-masked]>, "Returns.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Muhammad Habib <[email-masked]>, Syed Yakoob <[email-masked]>, Eugene Mugisa <[email-masked]>, "Outbound.fc" <[email-masked]>, customer care <[email-masked]>
Date: Thu, 2 Jul 2020 09:16:11 +0400
List-Id: <ccteam.mumzworld.com>

Hello Mark,

Received and handover to the inventory team to be back in stock.

On Thu, Jul 2, 2020 at 9:09 AM Mark Anthony Laraga <[email-masked]>
wrote:

> Hi Mostafa,
>
> Received.
>
> @Mostafa Said <[email-masked]> , i sent a guy to hand it over
> to you.
>
> Best,
> Mark.
>
> On Thu, Jul 2, 2020 at 8:49 AM Mark Anthony Laraga <[email-masked]>
> wrote:
>
>> Hi Mostafa,
>>
>> Please hand it over to me.
>>
>> Best,
>> Mark.
>>
>> On Thu, Jul 2, 2020 at 8:34 AM Mostafa saad <[email-masked]>
>> wrote:
>>
>>> Yes, Collected
>>>
>>> @Mark Anthony Laraga <[email-masked]>  FYI
>>>
>>> Regards
>>> Mostafa Saad
>>>
>>>
>>>
>>> On Thu, Jul 2, 2020 at 8:30 AM Mohamed Magdy <[email-masked]>
>>> wrote:
>>>
>>>> @Mostafa saad <[email-masked]> ..was it received?
>>>>
>>>> On Wed, Jul 1, 2020 at 12:13 PM Clearway Express <
>>>> [email-masked]> wrote:
>>>>
>>>>> Dear Mohammed Ali,
>>>>>
>>>>> This extra item has been collected by yesterday by our courier and
>>>>> will be delivered to warehouse today afternoon.
>>>>>
>>>>> regards
>>>>> Hashim
>>>>>
>>>>> On Wed, 1 Jul 2020 at 09:53, Mohamed Magdy <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> was it collected?
>>>>>>
>>>>>> On Tue, Jun 30, 2020 at 11:57 AM Mostafa saad <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> @Clearway Express <[email-masked]>  Please collect the
>>>>>>> Extra item from the customer ASAP.
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> Mostafa Saad
>>>>>>> Last Mile  Mumzworld
>>>>>>>
>>>>>>>
>>>>>>> On Tue, Jun 30, 2020 at 9:47 AM Mohamed Magdy <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> @Mostafa saad <[email-masked]> ...Please proceed with the
>>>>>>>> pickup
>>>>>>>>
>>>>>>>> On Tue, Jun 30, 2020 at 9:34 AM Samiya Sheikh <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Mohamed,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> please note the picture of the item.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>>
>>>>>>>>> On Tue, Jun 30, 2020 at 9:01 AM Mohamed Magdy <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> @Alina D'Souza <[email-masked]> ...Please advise not to
>>>>>>>>>> create a CRA however this need to be requested from LM over zendesk TKT.
>>>>>>>>>>
>>>>>>>>>> Thanks
>>>>>>>>>>
>>>>>>>>>> On Mon, Jun 29, 2020 at 7:01 PM Samiya Sheikh <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Team,
>>>>>>>>>>>
>>>>>>>>>>> Requested cst to send a picture.
>>>>>>>>>>>
>>>>>>>>>>> Regards
>>>>>>>>>>>
>>>>>>>>>>> On Mon, Jun 29, 2020 at 3:20 PM Alina D'Souza <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Magdy,
>>>>>>>>>>>>
>>>>>>>>>>>> This is an extra item please advise which SKU i should create
>>>>>>>>>>>> CRA for.
>>>>>>>>>>>>
>>>>>>>>>>>> Apart from the order the customer received an extra item
>>>>>>>>>>>>
>>>>>>>>>>>> @Samiya Sheikh <[email-masked]> please get a picture of
>>>>>>>>>>>> the extra items received
>>>>>>>>>>>>
>>>>>>>>>>>> Regards,
>>>>>>>>>>>> Alina
>>>>>>>>>>>>
>>>>>>>>>>>> On Sun, Jun 28, 2020 at 9:22 AM Mohamed Magdy <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> @Alina D'Souza <[email-masked]> ....Why its not updated
>>>>>>>>>>>>> on the tracker?
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Sat, Jun 27, 2020 at 12:36 PM Mostafa saad <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> @Alina D'Souza <[email-masked]>  Please update the Gdoc
>>>>>>>>>>>>>> to proceed.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Mostafa Saad
>>>>>>>>>>>>>> Last Mile  Mumzworld
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sat, Jun 27, 2020 at 12:34 PM Samiya Sheikh <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> ignore the missing items request.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> arrange collection for the extra items delivered to cst.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Thu, Jun 25, 2020 at 9:54 AM Alina D'Souza <
>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi Mostafa,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Samiya confirmed again that she received an extra item
>>>>>>>>>>>>>>>> along with her order.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Do you want me to create a CRA for the extra items?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> @Samiya Sheikh <[email-masked]> please confirm again
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>> Alina
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Thu, Jun 25, 2020 at 8:58 AM Mostafa saad <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> @Alina D'Souza <[email-masked]>  What is this? you
>>>>>>>>>>>>>>>>> said the customer receives an extra item and on the same email @Samiya
>>>>>>>>>>>>>>>>> Sheikh <[email-masked]>  Said customer
>>>>>>>>>>>>>>>>> receives Missing items !!!!!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Please explain the correct issue
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Also, we can't proceed any collection without CRA
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Mostafa Saad
>>>>>>>>>>>>>>>>> Last Mile  Mumzworld
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Thu, Jun 25, 2020 at 7:23 AM Mostafa Said <
>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> +Returns.fc <[email-masked]> Please handover
>>>>>>>>>>>>>>>>>> the item to me once collected.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Wed, Jun 24, 2020 at 5:37 PM Alina D'Souza <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Hi Mostafa,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Customer below address received extra items along with
>>>>>>>>>>>>>>>>>>> his order.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> NO CRA HAS TO BE CREATED
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Can you arrange someone to collect the same
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Shipping Address
>>>>>>>>>>>>>>>>>>> SHIP TOHend ALjneibi
>>>>>>>>>>>>>>>>>>> Khalifa city A - near to alyasmina school
>>>>>>>>>>>>>>>>>>> Villa number 64
>>>>>>>>>>>>>>>>>>> Abu Dhabi
>>>>>>>>>>>>>>>>>>> United Arab Emirates Map
>>>>>>>>>>>>>>>>>>> SHIP AREA
>>>>>>>>>>>>>>>>>>> SHIP PHONE971527687770
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>>>> Alina
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Thu, Jun 11, 2020 at 11:30 PM Samiya Sheikh <
>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Hi team,
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> The customer received 1 item instead of 2  of SKU
>>>>>>>>>>>>>>>>>>>> BRQ-AB-400
>>>>>>>>>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=681945>.
>>>>>>>>>>>>>>>>>>>> Kindly check and update urgently.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> On Mon, Jun 8, 2020 at 10:18 PM Samiya Sheikh <
>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Hi team,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Customer received 1 item instead of 2  of SKU
>>>>>>>>>>>>>>>>>>>>> BRQ-AB-400
>>>>>>>>>>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=681945>.
>>>>>>>>>>>>>>>>>>>>> Kindly check and update urgently.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>> You received this message because you are subscribed to
>>>>>>>>>>>>>>>>>>> the Google Groups "Outbound.fc" group.
>>>>>>>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails
>>>>>>>>>>>>>>>>>>> from it, send an email to
>>>>>>>>>>>>>>>>>>> [email-masked].
>>>>>>>>>>>>>>>>>>> To view this discussion on the web visit
>>>>>>>>>>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAB_HPgFBe6NBN4pgKvDFBoWSQnj9vbKs7nsdR9j-iqeGNiuBmQ%40mail.gmail.com
>>>>>>>>>>>>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAB_HPgFBe6NBN4pgKvDFBoWSQnj9vbKs7nsdR9j-iqeGNiuBmQ%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>>>>>>>>>>>>> .
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>
>>>> --
>>>>
>>>>

--