Subject: Re: order# 600767657 AND 600896839 COLLECTION URGENT
From: Angeli Fontillas <[email-masked]>
To: Mostafa saad <[email-masked]>, "Alina D'Souza" <[email-masked]>, "Returns.fc" <[email-masked]>
Cc: Amir Julkarnain <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Clearway Express <[email-masked]>, Shajahan Kamal Batcha <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>
Date: Wed, 1 Jul 2020 19:18:32 +0400
List-Id: <ccteam.mumzworld.com>

Hello Team,

May we have an update on this please?

Customer called in and said that no one came to pick up the item yet.

Please push the collection asap.

Thank you.

On Wed, 1 Jul 2020 at 09:18, Mostafa saad <[email-masked]> wrote:

> Hello Amir
>
>
> The item with Mooen now and he will return it today to the WH
>
> @Mark Anthony Laraga <[email-masked]>  PLease proceed once you
> receive it
>
> Regards
> Mostafa Saad
>
>
>
> On Tue, Jun 30, 2020 at 3:59 PM Amir Julkarnain <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> I spoke to the customer and she said she never had a missed call today
>> - 600767657
>>
>> This is her number  :  971506509394
>>
>> @Shajahan Kamal Batcha <[email-masked]>  FYA with Moeen for this
>> ( CRA_AR_RE11926 )
>>
>> Ensure that this will be collected today.
>>
>> Best Regards
>>
>> On Tue, 30 Jun 2020 at 15:33, Alina D'Souza <[email-masked]> wrote:
>>
>>> @Amir Julkarnain <[email-masked]> FYI  600767657 , please ask
>>> someone to cal and check wit the customer
>>>
>>> Regards,
>>> Alina
>>>
>>> On Tue, Jun 30, 2020 at 3:01 PM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> @Clearway Express <[email-masked]>  FYA related to (
>>>> CRA_AR_RE13033 )
>>>>
>>>> @Shajahan Kamal Batcha <[email-masked]>  FYA with Moeen for
>>>> this ( CRA_AR_RE11926 )
>>>>
>>>> @Alina D'Souza <[email-masked]>  We try for this ( CRA_AR_RE11926
>>>> ) 3 times but the customer is not responding so please call and inform him
>>>> we will collect this item today
>>>>
>>>>
>>>> Regards
>>>> Mostafa Saad
>>>>
>>>>
>>>>
>>>> On Tue, Jun 30, 2020 at 2:54 PM Alina D'Souza <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Mostafa,
>>>>>
>>>>> Urgent collection customers complaining please advise if done.
>>>>>
>>>>> 600767657
>>>>> 600896839
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>
>>
>> --
>> *Amir Hussain Julkarnain*
>> Junior Team Leader
>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE