Subject: Re: SO# 600890128_3
From: Hyacinth Joyce <[email-masked]>
To: Mostafa saad <[email-masked]>, Clearway Express <[email-masked]>
Cc: Taqwa Ali <[email-masked]>, Yaseen Shaqra <[email-masked]>, Ravaid Qasim <[email-masked]>, customer care <[email-masked]>
Date: Wed, 1 Jul 2020 16:42:24 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer called again to follow up.

She informed that she received the delivery yesterday  of 1 package which
is labelled as 3 out of 4 for shipment  600890128_2 .

The customer is waiting for the delivery of the 4th package. The shipment
shows shipped in 4 packages.

@Mostafa saad <[email-masked]> Kindly assist and check about the
4th package on the 2nd shipment. The customer is very upset and needs to
receive it today.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, 1 Jul 2020 at 16:00, Clearway Express <[email-masked]>
wrote:

> Hi Taqwa,
>
> This order was delivered yesterday at around 17:30 hrs yesterday to the
> secretary of the customer in office 3003 Emaar Boulevard plaza tower 1. At
> the same time her secretary opened and sent pictures of the order to the
> customer.
>
> regards
> Hashim
> Clearway Express
>
> On Wed, 1 Jul 2020 at 15:53, Taqwa Ali <[email-masked]> wrote:
>
>> Dear Team
>>
>> Kindly assist, cm extremely angry about the delay, and she want the order
>> today.
>>
>> Regards
>> Taqwa
>>
>>
>> On Tue, Jun 30, 2020 at 11:44 AM Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>>> Hi Mostafa,
>>>
>>> Please note down her assistant number below
>>>
>>> 971566159615
>>>
>>>
>>> On Tue, Jun 30, 2020 at 11:42 AM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> Hello Yassen
>>>>
>>>>
>>>> Please give us another phone number for the customer because she is not
>>>> responding and the address incomplete.
>>>>
>>>> @Clearway Express <[email-masked]> FYI
>>>>
>>>> Regards
>>>>
>>>> Mostafa Saad
>>>> Last Mile  Mumzworld
>>>>
>>>>
>>>> On Tue, Jun 30, 2020 at 9:27 AM Yaseen Shaqra <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Mostafa saad <[email-masked]> Please reship the shipment
>>>>> today urgently
>>>>>
>>>>> On Mon, Jun 29, 2020 at 9:37 PM Ravaid Qasim <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> It was returned to the warehouse yesterday to Mr Qayum.
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>> On Mon, Jun 29, 2020 at 1:38 PM Yaseen Shaqra <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> Please arrange the delivery by today, the customer is traveling
>>>>>>> tomorrow
>>>>>>>
>>>>>>> Kindly check and update us
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> *Yaseen Shaqra*
>>>>>>>
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>>   │ w: www.mumzworld.com
>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>> Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>> * <http://www.careem.com/> *
>>>>>> *Ravaid Qasim *
>>>>>>
>>>>>> *B2B Ops Lead -  UAE.*
>>>>>>
>>>>>> *Mobile*: +971 (0)522998304
>>>>>>
>>>>>> <https://www.facebook.com/gocareem/>  <https://twitter.com/careemuae>
>>>>>>   <https://www.instagram.com/careemuae/>
>>>>>> <https://www.youtube.com/channel/UCqCrbhNrNv4CZVzD-OqU5VQ>
>>>>>>
>>>>>>
>>>>>> *This email, including any information it contains and any
>>>>>> attachments to it, is confidential and may be privileged. This email is
>>>>>> intended only for the use of the named recipient(s). If you are not a named
>>>>>> recipient, please notify the sender immediately by replying to this message
>>>>>> and delete the original message. You should not disclose or copy this
>>>>>> email, any of its contents or any attachments to it. This email may have
>>>>>> been transmitted over an unsecure public network and, therefore, Careem
>>>>>> does not accept responsibility for its contents or for any damage sustained
>>>>>> as a result of viewing its contents or in connection with its transmission.
>>>>>> Careem reserves the right to monitor all communications from or to this
>>>>>> account.*
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Yaseen Shaqra*
>>>>>
>>>>> Customer Care Representative
>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>> │ w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>