Subject: RE: Order #600905419 // Sku :BK-ART826-144 // Name :Cam Matic Stroller - Pink // Wrong color received
From: "Mari Ibasan \(CW.Accounts\)" <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Mark Anthony Laraga'" <[email-masked]>, "'Michael Rolle'" <[email-masked]>
Date: Wed, 1 Jul 2020 13:40:00 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

What do you mean wrong receive?. Please check below the image of the item. We need the full video of the item received by your customer. The photo you send is not enough to identify the item.

 

 

From: Denmark A <[email-masked]> 
Sent: Wednesday, July 1, 2020 9:45 AM
To: Mari Ibasan (CW.Accounts) <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Kenneth Nwaso <[email-masked]>; Mark Anthony Laraga <[email-masked]>; Michael Rolle <[email-masked]>
Subject: Re: Order #600905419 // Sku :BK-ART826-144 // Name :Cam Matic Stroller - Pink // Wrong color received

Dear Vendor,

POMUMZ_DXB217617 

Regards, 

Den mark 

On Tue, Jun 30, 2020 at 4:59 PM Mari Ibasan (CW.Accounts) <[email-masked] <mailto:[email-masked]> > wrote:

Under which PO please

From: Denmark A <[email-masked] <mailto:[email-masked]> > 
Sent: Tuesday, June 30, 2020 3:07 PM
To: Mari Ibasan (CW.Accounts) <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Alina D'Souza <[email-masked] <mailto:[email-masked]> >; Kenneth Nwaso <[email-masked] <mailto:[email-masked]> >; Mark Anthony Laraga <[email-masked] <mailto:[email-masked]> >; Michael Rolle <[email-masked] <mailto:[email-masked]> >
Subject: Order #600905419 // Sku :BK-ART826-144 // Name :Cam Matic Stroller - Pink // Wrong color received

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:wrong_item_received
Comments :You send me wrong item, please come collect asap  

 

We appreciate your support in this matter, Thank you. 

Regards,

Den mark