Subject: Re: Partial Delivery - NAQEL Shipments
From: Johannes Jade Pabeca <[email-masked]>
To: Eugene Mugisa <[email-masked]>
Cc: Amir Julkarnain <[email-masked]>, Shady Elgendy <[email-masked]>, Ekta Jesswani <[email-masked]>, Rodina Magdy <[email-masked]>, customer care <[email-masked]>, Sagar Khawani <[email-masked]>, lastmile <[email-masked]>, Asad <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Wed, 1 Jul 2020 12:27:40 +0400
List-Id: <ccteam.mumzworld.com>

Hi Eugene,

Here is the updated list/ result.

Waybill No RefNo Client Name Dest Pick up Date Delvry Date Last Status Final
Status General status payment type age Order Value Current Status 29-06 Update
on Lost CC Comments
70830222 100140980_1 NAQEL-Air HOF 5/14/2020 Partial Delivery Pending
Pending Paid 30 1726.29 Partial Delivery Not Lost NO ANSWER
70759206 200258563 NAQEL-Road RUH 4/6/2020 Partial Delivery Pending Pending
Paid 59 523.72 Partial Delivery Not Lost NO ANSWER
70765065 600793294 NAQEL-Road RUH 4/13/2020 Partial Delivery Pending Pending
Paid 54 652.1 Partial Delivery Not Lost RECEIVED ALL 2 ITEMS
70766327 200263135_1 NAQEL-Road RUH 4/13/2020 Partial Delivery Pending
Pending Paid 54 689.7 Partial Delivery Not Lost ARABIC ONLY
70768203 200264269_1 NAQEL-Road RUH 4/14/2020 Partial Delivery Pending
Pending Paid 53 302.07 Partial Delivery Not Lost NO ANSWER
70829250 600819178_2 NAQEL-Road JED 5/14/2020 Partial Delivery Pending
Pending Paid 31 4285.39 Partial Delivery Not Lost NO ANSWER
70829011 200284392 NAQEL-Road JED 5/14/2020 Partial Delivery Pending Pending
Paid 31 1812.96 Partial Delivery Not Lost
did not receive - JRT-JK804444-90
70829002 200275851 NAQEL-Road RUH 5/14/2020 Partial Delivery Pending Pending
Paid 31 1029.22 Partial Delivery Not Lost NO ANSWER
70770667 100128600_1 NAQEL-Road JED 4/14/2020 Partial Delivery Pending
Pending Paid 53 621.68 Partial Delivery Not Lost RECEIVED ALL ITEMS
70770690 100130099 NAQEL-Road RUH 4/14/2020 Out For Delivery Pending Pending
Paid 53 1330.4 Partial Delivery Not Lost NO ANSWER
70828204 600820561 NAQEL-Road JED 5/13/2020 Partial Delivery Pending Pending
Paid 32 928.17 Partial Delivery Not Lost NO ANSWER
70827491 100137931_2 NAQEL-Road JED 5/13/2020 Partial Delivery Pending
Pending Paid 32 4491.75 Partial Delivery Not Lost NO ANSWER
70827487 200284515_1 NAQEL-Road RUH 5/13/2020 Partial Delivery Pending
Pending Paid 32 1538.71 Partial Delivery Not Lost NO ANSWER
70827482 200269536_1 NAQEL-Road JED 5/13/2020 Partial Delivery Pending
Pending Paid 32 447.2 Partial Delivery Not Lost NO ANSWER
70827123 600846144 NAQEL-Road JED 5/13/2020 Partial Delivery Pending Pending
Paid 32 1639.96 Partial Delivery Not Lost ARABIC speaker ONLY
70770799 700228655 NAQEL-Road RUH 4/14/2020 Partial Delivery Pending Pending
Paid 53 1294.63 Partial Delivery Not Lost
ARABIC ONLY
70774687 200261514_2 NAQEL-Road RUH 4/18/2020 Partial Delivery Pending
Pending Paid 50 146.92 Partial Delivery Not Lost UNAVAILABLE
70776642 200264680 NAQEL-Road RUH 4/18/2020 Partial Delivery Pending Pending
Paid 50 1275.72 Partial Delivery Not Lost NO ANSWER
70776687 100131973_2 NAQEL-Road JED 4/18/2020 Partial Delivery Pending
Pending Paid 50 309.45 Partial Delivery Not Lost RECEIVED ALL
70779137 200264635_1 NAQEL-Road RUH 4/20/2020 Out For Delivery Pending
Pending Paid 49 3105.87 Partial Delivery Not Lost ARABIC speaker ONLY
70782234 600794526_1 NAQEL-Road JED 4/21/2020 Partial Delivery Pending
Pending Paid 48 2959.71 Partial Delivery Not Lost RECEIVED ALL
70825007 100130651_3 NAQEL-Road JED 5/12/2020 Partial Delivery Pending
Pending Paid 33 1669.58 Partial Delivery Not Lost NO ANSWER
70824998 200279402 NAQEL-Road JED 5/12/2020 Partial Delivery Pending Pending
Paid 33 1881.47 Partial Delivery Not Lost NO ANSWER
70782278 100133155 NAQEL-Road QJB 4/21/2020 Partial Delivery Pending Pending
Paid 48 205.31 Partial Delivery Not Lost NO ANSWER
70784664 100135564 NAQEL-Road RUH 4/22/2020 Partial Delivery Pending Pending
Paid 47 759.42 Partial Delivery Not Lost NO ANSWER
70784834 100137702 NAQEL-Road RUH 4/22/2020 Partial Delivery Pending Pending
Paid 47 1386.35 Partial Delivery Not Lost NO ANSWER
70823138 200279437_1 NAQEL-Road RUH 5/11/2020 Partial Delivery Pending
Pending Paid 34 717.67 Partial Delivery Not Lost ARABIC speaker ONLY
70786746 200271155 NAQEL-Road RUH 4/23/2020 Partial Delivery Pending Pending
Paid 46 2664.92 Partial Delivery Not Lost RECEIVED ALL
70786831 200269173 NAQEL-Road DMM 4/23/2020 Partial Delivery Pending Pending
Paid 46 655.2 Partial Delivery Not Lost NO ANSWER
70788930 200269433_2 NAQEL-Road RUH 4/23/2020 Partial Delivery Pending
Pending Paid 46 577.82 Partial Delivery Not Lost NO ANSWER
70789412 200271288_1 NAQEL-Road RUH 4/24/2020 Out For Delivery Pending
Pending Paid 45 1422.49 Partial Delivery Not Lost ARABIC speaker ONLY
70789433 100134554_2 NAQEL-Road RUH 4/24/2020 Partial Delivery Pending
Pending Paid 45 779.87 Partial Delivery Not Lost NO ANSWER
70789862 200271541_1 NAQEL-Road RUH 4/24/2020 Partial Delivery Pending
Pending Paid 45 923.67 Partial Delivery Not Lost ARABIC speaker ONLY
70792102 200272238_1 NAQEL-Road JED 4/25/2020 Partial Delivery Pending
Pending Paid 45 871.88 Partial Delivery Not Lost ARABIC speaker ONLY
70820001 200280079 NAQEL-Road RUH 5/9/2020 Partial Delivery Pending Pending
Paid 35 1417.38 Partial Delivery Not Lost ARABIC speaker ONLY
70792198 700231001 NAQEL-Road JED 4/25/2020 Partial Delivery Pending Pending
Paid 45 850.32 Partial Delivery Not Lost NO ANSWER
70792202 100136395 NAQEL-Road JED 4/25/2020 Partial Delivery Pending Pending
Paid 45 233.17 Partial Delivery Not Lost NO ANSWER
70793890 100133036_1 NAQEL-Road RUH 4/26/2020 Out For Delivery Pending
Pending Paid 45 918.16 Partial Delivery Not Lost
did not receive - RHT-BSM-0144 as per recent /pending ticket 1148897
70795329 100136703_2 NAQEL-Road RUH 4/27/2020 Out For Delivery Pending
Pending Paid 44 3145.67 Partial Delivery Not Lost NO ANSWER
70796845 200273908_1 NAQEL-Road RUH 4/28/2020 Partial Delivery Pending
Pending Paid 43 502.32 Partial Delivery Not Lost NO ANSWER
70798866 100138105 NAQEL-Road JED 4/29/2020 Partial Delivery Pending Pending
Paid 42 1209.52 Partial Delivery Not Lost NO ANSWER
70799023 200273973 NAQEL-Road RUH 4/29/2020 Out For Delivery Pending Pending
Paid 42 618.42 Partial Delivery Not Lost NO ANSWER
70802103 100138314_1 NAQEL-Road JED 4/30/2020 Partial Delivery Pending
Pending Paid 41 718.78 Partial Delivery Not Lost NO ANSWER
70802105 700231632 NAQEL-Road JED 4/30/2020 Partial Delivery Pending Pending
Paid 41 486.51 Partial Delivery Not Lost NO ANSWER
70802928 200274739 NAQEL-Road RUH 5/1/2020 Partial Delivery Pending Pending
Paid 40 594.27 Partial Delivery Not Lost NO ANSWER
70803186 200275854 NAQEL-Road RUH 5/1/2020 Partial Delivery Pending Pending
Paid 40 189.03 Partial Delivery Not Lost NO ANSWER
70805155 600824655_2 NAQEL-Road JED 5/1/2020 Partial Delivery Pending
Pending Paid 40 498.6 Partial Delivery Not Lost NO ANSWER
70805986 200280864 NAQEL-Road RUH 5/1/2020 Partial Delivery Pending Pending
Paid 40 335.42 Partial Delivery Not Lost NO ANSWER

On Wed, Jul 1, 2020 at 9:40 AM Eugene Mugisa <[email-masked]> wrote:

> Good morning @'Johannes Jade Pabeca' <[email-masked]>
>
>
>
> Please share an update on this.
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Eugene Mugisa <[email-masked]>
> *Sent:* Tuesday, June 30, 2020 5:44 PM
> *To:* 'Johannes Jade Pabeca' <[email-masked]>
> *Cc:* Amir Julkarnain <[email-masked]>; Shady Elgendy <
> [email-masked]>; Ekta Jesswani <[email-masked]>; Rodina Magdy <
> [email-masked]>; customer care <[email-masked]>; Sagar
> Khawani <[email-masked]>; lastmile <[email-masked]>; Asad <
> [email-masked]>; Mohamed Magdy <[email-masked]>
> *Subject:* RE: Partial Delivery - NAQEL Shipments
>
>
>
> Thanks @Johannes Jade Pabeca <[email-masked]>!
>
>
>
> But we need all so we know how much to refund customer and charge NAQEL.
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Johannes Jade Pabeca <[email-masked]>
> *Sent:* Tuesday, June 30, 2020 5:35 PM
> *To:* Eugene Mugisa <[email-masked]>
> *Cc:* Amir Julkarnain <[email-masked]>; Shady Elgendy <
> [email-masked]>; Ekta Jesswani <[email-masked]>; Rodina Magdy <
> [email-masked]>; customer care <[email-masked]>; Sagar
> Khawani <[email-masked]>; lastmile <[email-masked]>; Asad <
> [email-masked]>; Mohamed Magdy <[email-masked]>
> *Subject:* Re: Partial Delivery - NAQEL Shipments
>
>
>
> Hi Eugene,
>
>
>
> i am only able to call very few:
>
>
>
> Waybill No
>
> RefNo
>
> Client Name
>
> Dest
>
> Pick up Date
>
> Delvry Date
>
> Last Status
>
> Final Status
>
> General status
>
> payment type
>
> age
>
> Order Value
>
> Current Status 29-06
>
> Update on Lost
>
> CC Comments
>
> 70830222
>
> 100140980_1
>
> NAQEL-Air
>
> HOF
>
> 5/14/2020
>
> Partial Delivery
>
> Pending
>
> Pending
>
> Paid
>
> 30
>
> 1726.29
>
> Partial Delivery
>
> Not Lost
>
> NO ANSWER
>
> 70759206
>
> 200258563
>
> NAQEL-Road
>
> RUH
>
> 4/6/2020
>
> Partial Delivery
>
> Pending
>
> Pending
>
> Paid
>
> 59
>
> 523.72
>
> Partial Delivery
>
> Not Lost
>
> NO ANSWER
>
> 70765065
>
> 600793294
>
> NAQEL-Road
>
> RUH
>
> 4/13/2020
>
> Partial Delivery
>
> Pending
>
> Pending
>
> Paid
>
> 54
>
> 652.1
>
> Partial Delivery
>
> Not Lost
>
> RECEIVED ALL 2 ITEMS
>
> 70766327
>
> 200263135_1
>
> NAQEL-Road
>
> RUH
>
> 4/13/2020
>
> Partial Delivery
>
> Pending
>
> Pending
>
> Paid
>
> 54
>
> 689.7
>
> Partial Delivery
>
> Not Lost
>
> ARABIC ONLY
>
> 70768203
>
> 200264269_1
>
> NAQEL-Road
>
> RUH
>
> 4/14/2020
>
> Partial Delivery
>
> Pending
>
> Pending
>
> Paid
>
> 53
>
> 302.07
>
> Partial Delivery
>
> Not Lost
>
> NO ANSWER
>
> 70829250
>
> 600819178_2
>
> NAQEL-Road
>
> JED
>
> 5/14/2020
>
> Partial Delivery
>
> Pending
>
> Pending
>
> Paid
>
> 31
>
> 4285.39
>
> Partial Delivery
>
> Not Lost
>
> NO ANSWER
>
> 70829011
>
> 200284392
>
> NAQEL-Road
>
> JED
>
> 5/14/2020
>
> Partial Delivery
>
> Pending
>
> Pending
>
> Paid
>
> 31
>
> 1812.96
>
> Partial Delivery
>
> Not Lost
>
> did not receive - JRT-JK804444-90
>
>
>
> On Tue, Jun 30, 2020 at 5:32 PM Eugene Mugisa <[email-masked]>
> wrote:
>
> Hello @Amir Julkarnain <[email-masked]> @Johannes Jade Pabeca
> <[email-masked]>
>
>
>
> Any update on these orders. We would like to close the issue with NAQEL
> today.
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Amir Julkarnain <[email-masked]>
> *Sent:* Tuesday, June 30, 2020 8:33 AM
> *To:* Johannes Jade Pabeca <[email-masked]>
> *Cc:* Shady Elgendy <[email-masked]>; Ekta Jesswani <
> [email-masked]>; Rodina Magdy <[email-masked]>; customer care <
> [email-masked]>; Sagar Khawani <[email-masked]>; lastmile <
> [email-masked]>; Eugene Mugisa <[email-masked]>; Asad <
> [email-masked]>; Mohamed Magdy <[email-masked]>
> *Subject:* Re: Partial Delivery - NAQEL Shipments
>
>
>
> @Johannes Jade Pabeca <[email-masked]> ,
>
>
>
> As discussed, we need your support on this. Please do the needful.
>
>
>
> Best Regards
>
>
>
> On Mon, 29 Jun 2020 at 22:24, Eugene Mugisa <[email-masked]> wrote:
>
> Hello @Ekta Jesswani <[email-masked]>
>
>
>
> Please find updated list of Partial delivery. Please check and update
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Shady Elgendy <[email-masked]>
> *Sent:* Monday, June 29, 2020 8:31 AM
> *To:* Eugene Mugisa <[email-masked]>
> *Cc:* Amir Julkarnain <[email-masked]>; Ekta Jesswani <
> [email-masked]>; Rodina Magdy <[email-masked]>; customer care <
> [email-masked]>; Sagar Khawani <[email-masked]>; lastmile <
> [email-masked]>; Asad <[email-masked]>; Mohamed Magdy <
> [email-masked]>
> *Subject:* Re: Partial Delivery - NAQEL Shipments
>
>
>
> Hello Ekta ...
>
> What is the update here?
>
> ᐧ
>
>
>
> On Sun, Jun 28, 2020 at 4:13 PM Eugene Mugisa <[email-masked]>
> wrote:
>
> Dear @[email-masked] <[email-masked]> @Amir Julkarnain
> <[email-masked]> @[email-masked] <[email-masked]>
>
>
>
> We have 44 orders where NAQEL have updated as Partial delivery. We need to
> confirm with the customer if they received the package and if they did,
> what did they receive so we can charge the rest of the order value not
> received back to NAQEL.
>
>
>
> Can you please call these 44 customers and revert on each urgently.
>
>
>
> Best,
>
> Eugene.
>
>
>
>
>
>
> --
>
>
>
>
>
> --
>
> *Amir Hussain Julkarnain*
> Junior Team Leader
> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
> --
>
> *Johannes Jade *
>
>
>
>
> --
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> .
>

-- 
*Johannes Jade *