Subject: RE: Urgent Shipment / Order#200293379 - shipment 200293379_2
From: <[email-masked]>
To: "'Ahmed Irfan'" <[email-masked]>, "'Zubair Wahid'" <[email-masked]>
Cc: "'Hyacinth Joyce'" <[email-masked]>, "'John Oliver Tabuzo'" <[email-masked]>, "'KSA Lastmile'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Eugene Mugisa'" <[email-masked]>
Date: Wed, 1 Jul 2020 11:37:43 +0400
List-Id: <ccteam.mumzworld.com>

Hi  <mailto:[email-masked]> @Zubair Wahid,

We need an update today so we can call the customer.

When will this be delivered ? it shows unassigned when it has been handed to a driver on the 8th of June ?

 

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

From: Radwa Ali <[email-masked]> 
Sent: Tuesday, June 30, 2020 7:18 PM
To: Ahmed Irfan <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>; Zubair Wahid <[email-masked]>; John Oliver Tabuzo <[email-masked]>; KSA Lastmile <[email-masked]>; customer care <[email-masked]>; Eugene Mugisa <[email-masked]>
Subject: Re: Urgent Shipment / Order#200293379 - shipment 200293379_2

Hi Ahmed,

Please follow up on this. it shows unassigned ?

The Customer has been following up and he needs the items ASAP.

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0/?ui=2&ik=e24c88d399&attid=0.1&permmsgid=msg-f%3A1649981980103539680&th=16e5e9de71ddfbe0&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ95JLKhOXcIJT5jHbVS3TTIuAiTB8AyBMAI_OSFtYzX6b5JJbj27qNVGtuKksk8I52g1jQ5y40FXGSxBCednlYy-F_nlrrq5hZe> 

 

On Thu, Jun 25, 2020 at 7:26 PM Ahmed Irfan <[email-masked] <mailto:[email-masked]> > wrote:

Hi team,

The order has been dispatched at 8th JUN from tamer WH @Zubair Wahid <mailto:[email-masked]>   please need your assistance?

On Thu, Jun 25, 2020 at 5:50 PM Hyacinth Joyce <[email-masked] <mailto:[email-masked]> > wrote:

Hi Team,

Do we have an update?

The customer called again to follow up.

Upon checking it shows shipped with Tamer driver. May we know the current status of the shipment?

Thank you.

Best Regards,

Joyce Alvarado

Customer Care Representative

p:  +971 (0)4 4339455  │ e: joyce <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

 

On Thu, 18 Jun 2020 at 16:47, Ahmed Irfan <[email-masked] <mailto:[email-masked]> > wrote:

Hi John,

The shipment is ready once it is out for delivery we will inform you.

Thanks,

Ahmed Muhammad Irfan

On Thu, Jun 18, 2020 at 1:33 PM John Oliver Tabuzo <[email-masked] <mailto:[email-masked]> > wrote:

Hi Team,

Please check this order and deliver it as soon as possible.

There's have been no updates since May 29. 

Regards,

John