Subject: Re: SO 600891897-CRA_AR_RE12800
From: Mohamed Magdy <[email-masked]>
To: "Alina D'Souza" <[email-masked]>
Cc: Mostafa saad <[email-masked]>, Sujan Raj <[email-masked]>, Carmella Singh <[email-masked]>, Eugene Mugisa <[email-masked]>, Shajahan Kamal Batcha <[email-masked]>, "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>, Angeli Fontillas <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Wed, 1 Jul 2020 09:30:21 +0400
List-Id: <ccteam.mumzworld.com>

@Mostafa saad <[email-masked]> ...Was it collected or not?, also
for any fake update make sure to apply a penalty over the carrier.

Thanks

On Tue, Jun 30, 2020 at 12:47 PM Alina D'Souza <[email-masked]> wrote:

> Noted with thanks.
>
> Regards,
> Alina
>
> On Tue, Jun 30, 2020 at 12:42 PM Mostafa saad <[email-masked]>
> wrote:
>
>> @Sujan Raj <[email-masked]> @Carmella Singh
>> <[email-masked]>  Another fake reason from your side
>>
>>
>> This order as per your reports is done but the customer said no one came
>> to collect the item so please advise here
>>
>>
>>
>> @Eugene Mugisa <[email-masked]>  FYI
>>
>> @Alina D'Souza <[email-masked]>  We will send today to the customer
>> our driver to collect it ASAP.
>>
>> @Shajahan Kamal Batcha <[email-masked]>  Need to push with Moeen
>> to collect this item today without any fail
>>
>> Regards
>>
>> Mostafa Saad
>> Last Mile  Mumzworld
>>
>>
>> On Tue, Jun 30, 2020 at 12:36 PM Alina D'Souza <[email-masked]>
>> wrote:
>>
>>>  Hi Mostafa,
>>>
>>> Please arrange collection asap not collected yet, customer very upset
>>>
>>> Showing collected on Tracker
>>>
>>> Need urgent collection please
>>>
>>>
>>>
>>>
>>> Regards,
>>> Alina
>>>
>>> On Tue, Jun 30, 2020 at 12:34 PM Angeli Fontillas <[email-masked]>
>>> wrote:
>>>
>>>> Hello Team,
>>>>
>>>> Please arrange the collection of the subject order asap.
>>>>
>>>> Customer has been waiting for the item to be collected and needs his
>>>> store credit to place a new order asap.
>>>>
>>>> Thank you.
>>>>
>>>>
>>>>
>>>> *Regards,*
>>>>
>>>> *Angeli Fontillas*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>

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