Subject: Re: order# 600891213 COLLECTION CRA_AR_RE12884
From: Mostafa saad <[email-masked]>
To: Mark Anthony Laraga <[email-masked]>
Cc: Denmark A <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Tue, 30 Jun 2020 17:12:45 +0400
List-Id: <ccteam.mumzworld.com>

@Alina D'Souza <[email-masked]>  Please send me again the order number
and CRA need to collect it from the customer.

Regards
Mostafa Saad

On Tue, Jun 30, 2020 at 5:11 PM Mostafa saad <[email-masked]>
wrote:

> Noted,
>
>
>
>
> Regards
> Mostafa Saad
>
>
>
> On Tue, Jun 30, 2020 at 5:06 PM Mark Anthony Laraga <[email-masked]>
> wrote:
>
>> Hi Mostafa,
>>
>> Please arrange the collection.
>>
>> And please make it sure that if your team received any CRA's from the
>> driver's that have an issue or they have confusion please let me know so i
>> can help before updating the collection sheet.
>>
>> Best regards,
>> Mark.
>>
>> On Tue, Jun 30, 2020 at 5:00 PM Alina D'Souza <[email-masked]>
>> wrote:
>>
>>> Hi Mark,
>>>
>>> Again, The item was collected by the driver and was returned back to the
>>> customer.
>>>
>>> The driver collected the item and gave it back to her the nxt day not
>>> sure what happened
>>>
>>> CRA_AR_RE12884
>>> Hauck - Highchair Pad Deluxe - Teddy Grey
>>>
>>> The item is with customer please arrange collection again
>>>
>>> Regards,
>>> Alina
>>>
>>>
>>>
>>>
>>>
>>> On Tue, Jun 30, 2020 at 4:31 PM Mark Anthony Laraga <
>>> [email-masked]> wrote:
>>>
>>>> Hi Alina,
>>>>
>>>> We only received the CRA_AR_RE12885 as per the sheet item (Hauck -
>>>> Highchair Pad Deluxe - Teddy Grey) but physically item on that was - Fisher-Price
>>>> - Big Roarin Rainforest Jumperoo, Could you please check my remarks on the
>>>> sheet. These are the cases that we need to solve because it's very
>>>> confusing for all of us.
>>>>
>>>> @Mostafa saad <[email-masked]>  Please send me a screen shot
>>>> for the email that you sent this CRA_AR_RE12884, I didn't receive an email
>>>> that your team handed over to me.
>>>>
>>>> Best Regards,
>>>> Mark.
>>>>
>>>> On Tue, Jun 30, 2020 at 4:07 PM Mostafa saad <[email-masked]>
>>>> wrote:
>>>>
>>>>>
>>>>> @Mark Anthony Laraga <[email-masked]>  Please update the sheet
>>>>> with CRA you received it not with the order number ( CRA_AR_RE12884)
>>>>>
>>>>> @Mohamed Magdy <[email-masked]>  We update the CRA number item
>>>>> collected and sent to mark to update it but he updates it as per the order
>>>>> number so can you explain to us what we can do for these cases?
>>>>>
>>>>>
>>>>>
>>>>> As per the sheet, we collect this CRA but returns team update it with
>>>>> another order
>>>>>
>>>>>
>>>>> Regards
>>>>> Mostafa Saad
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Jun 30, 2020 at 4:01 PM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hello Alina
>>>>>>
>>>>>> Please check again on your screen shoot this order with the wrong
>>>>>> CRA,
>>>>>>
>>>>>> So please advise
>>>>>>
>>>>>> Regards
>>>>>> Mostafa Saad
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, Jun 30, 2020 at 3:31 PM Alina D'Souza <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Mostafa,
>>>>>>>
>>>>>>> Please advise if we will collect the item from this customer.
>>>>>>>
>>>>>>> The item was collected by the driver and was returned back CRA is
>>>>>>> yet pending
>>>>>>>
>>>>>>> Kindly advise
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>> Alina
>>>>>>>
>>>>>>