Subject: Re: order# 600891213 COLLECTION CRA_AR_RE12884
From: "Alina D'Souza" <[email-masked]>
To: Mark Anthony Laraga <[email-masked]>
Cc: Denmark A <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Mostafa saad <[email-masked]>
Date: Tue, 30 Jun 2020 16:59:53 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mark,

Again, The item was collected by the driver and was returned back to the
customer.

The driver collected the item and gave it back to her the nxt day not sure
what happened

CRA_AR_RE12884
Hauck - Highchair Pad Deluxe - Teddy Grey

The item is with customer please arrange collection again

Regards,
Alina

On Tue, Jun 30, 2020 at 4:31 PM Mark Anthony Laraga <[email-masked]>
wrote:

> Hi Alina,
>
> We only received the CRA_AR_RE12885 as per the sheet item (Hauck -
> Highchair Pad Deluxe - Teddy Grey) but physically item on that was - Fisher-Price
> - Big Roarin Rainforest Jumperoo, Could you please check my remarks on the
> sheet. These are the cases that we need to solve because it's very
> confusing for all of us.
>
> @Mostafa saad <[email-masked]>  Please send me a screen shot for
> the email that you sent this CRA_AR_RE12884, I didn't receive an email that
> your team handed over to me.
>
> Best Regards,
> Mark.
>
> On Tue, Jun 30, 2020 at 4:07 PM Mostafa saad <[email-masked]>
> wrote:
>
>>
>> @Mark Anthony Laraga <[email-masked]>  Please update the sheet
>> with CRA you received it not with the order number ( CRA_AR_RE12884)
>>
>> @Mohamed Magdy <[email-masked]>  We update the CRA number item
>> collected and sent to mark to update it but he updates it as per the order
>> number so can you explain to us what we can do for these cases?
>>
>>
>>
>> As per the sheet, we collect this CRA but returns team update it with
>> another order
>>
>>
>> Regards
>> Mostafa Saad
>>
>>
>>
>> On Tue, Jun 30, 2020 at 4:01 PM Mostafa saad <[email-masked]>
>> wrote:
>>
>>> Hello Alina
>>>
>>> Please check again on your screen shoot this order with the wrong CRA,
>>>
>>> So please advise
>>>
>>> Regards
>>> Mostafa Saad
>>>
>>>
>>>
>>> On Tue, Jun 30, 2020 at 3:31 PM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>> Hi Mostafa,
>>>>
>>>> Please advise if we will collect the item from this customer.
>>>>
>>>> The item was collected by the driver and was returned back CRA is yet
>>>> pending
>>>>
>>>> Kindly advise
>>>>
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>