Subject: Re: order# 600907292 / 600910827 RETURN SWAP
From: Mostafa saad <[email-masked]>
To: "Alina D'Souza" <[email-masked]>
Cc: Ekta Jesswani <[email-masked]>, Mohamed Magdy <[email-masked]>, Syed Yakoob <[email-masked]>, Mohit Caleb <[email-masked]>, Eugene Mugisa <[email-masked]>, "Outbound.fc" <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>
Date: Tue, 30 Jun 2020 12:01:28 +0400
List-Id: <ccteam.mumzworld.com>

Hello Magdy

Please confirm to make the SWAP for this order

Regards

Mostafa Saad
Last Mile  Mumzworld

On Tue, Jun 30, 2020 at 11:56 AM Alina D'Souza <[email-masked]> wrote:

> Hi Eugene / Mostafa,
>
> Please confirm the order is out for delivery.
>
> Kindly advise the driver to collect the item as well.
>
> Waiting for your reply
>
> Regards,
> Alina
>
>
>
> On Mon, Jun 29, 2020 at 5:57 PM Ekta Jesswani <[email-masked]> wrote:
>
>> Hi Mostafa,
>>
>> In certain exceptional cases, we can process swap for some orders.
>> In this case, the customer has a gift to give her friend and received the
>> package half open.
>>
>> Please proceed with a swap, the customer needs the item asap
>>
>> Thanks
>>
>> Regards,
>> Ekta
>>
>>
>>
>> On Mon, 29 Jun 2020 at 17:47, Mostafa saad <[email-masked]>
>> wrote:
>>
>>> Hello Alina
>>>
>>>
>>> We couldn't proceed with the SWAP.
>>>
>>> Regards
>>>
>>> Mostafa Saad
>>> Last Mile  Mumzworld
>>>
>>>
>>> On Mon, Jun 29, 2020 at 5:42 PM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>> Hi Syed / Mohit,
>>>>
>>>> Need the item to packed and shipped ORDER# 600910827
>>>>
>>>> Please handover once ready
>>>>
>>>> @Eugene Mugisa <[email-masked]> @Mostafa saad
>>>> <[email-masked]> Please arrange the delivery and Collection
>>>> of the order# 600907292
>>>> CRA_AR_RE13056
>>>>
>>>> Customer needs a Gift to be delivered hence needs urgently. GDoc has
>>>> been updated.
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>
>>
>> --
>> *Regards, *
>>
>>
>>