Subject: Re: AWB : 1208688084 & 1208690486 on hold for denied party screening. << Reference ID: 59015200 >>
From: Ronald Gaviola <[email-masked]>
To: Johannes Jade Pabeca <[email-masked]>, "Hesham Hatem (DHL AE)" <[email-masked]>
Cc: "ae.mumzworld" <[email-masked]>, Ekta Jesswani <[email-masked]>, Customer Care Team <[email-masked]>, Eugene Mugisa <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Tue, 30 Jun 2020 10:25:31 +0400
List-Id: <ccteam.mumzworld.com>

+ae.mumzworld <[email-masked]> +Hesham Hatem (DHL AE)
<[email-masked]>

FYA.

Regards,
Ronald

On Tue, Jun 30, 2020 at 9:35 AM Johannes Jade Pabeca <[email-masked]>
wrote:

> Hi DHL Team,
>
> Please see customers reply:
>
> We were contacted by DHL, and they asked me to review you by changing the
>> name of the applicant, who is Grob Al-Almgrby is the name of a person and
>> not the name of an organization or company
>> تم التواصل مع شركه dhl وطلبو مني مراجعتكم بتغير اسم صاحب الطلب وهو غروب
>> المغربي Grob. Almgrby اسم شخص وليس اسم موؤسسه او شركه
>
>
> The customer is implying that the name of the order is under a person's
> name and not a business/or any organization.
>
> BR
>
> On Wed, Jun 24, 2020 at 9:52 AM Johannes Jade Pabeca <
> [email-masked]> wrote:
>
>> Hi Amr/  Ronald,
>>
>> The customer has been notified.
>>
>> Pending response from the customer.
>>
>> Thank you
>>
>> On Tue, Jun 23, 2020 at 9:23 AM Amir Julkarnain <[email-masked]>
>> wrote:
>>
>>> Hi Johannes,
>>>
>>> As discussed, we need your support here. Please do the needful.
>>>
>>> Best regards
>>>
>>> On Tue, 23 Jun 2020 at 08:38, Ronald Gaviola <[email-masked]>
>>> wrote:
>>>
>>>> Hello Leaders, +Amir Julkarnain <[email-masked]> +Ekta Jesswani
>>>> <[email-masked]>
>>>>
>>>> Please support to get the details from the customer.
>>>>
>>>>
>>>>
>>>> Regards,
>>>> Ronald
>>>>
>>>>
>>>> On Tue, Jun 23, 2020 at 12:42 AM <[email-masked]> wrote:
>>>>
>>>>> Hi Ronald,
>>>>>
>>>>>
>>>>> Good day.
>>>>>
>>>>>
>>>>> The subject shipments are currently on hold for denied party screening.
>>>>>
>>>>>
>>>>> We require the following information:
>>>>>
>>>>>
>>>>> *1208688084 / 100160708_1*
>>>>>
>>>>>
>>>>> 1.business activities of the consignee
>>>>>
>>>>> 2.website of the consignee (if exists)
>>>>>
>>>>> 3.full entity name
>>>>>
>>>>>
>>>>> *1208690486 / 100160708_2*
>>>>>
>>>>>
>>>>> 1.business activities of the consignee
>>>>>
>>>>> 2.website of the consignee (if exists)
>>>>>
>>>>> 3.full entity name
>>>>>
>>>>>
>>>>> Should you require any further assistance, please contact me directly.
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Khalid Khalfan*
>>>>> Key Account Advisor
>>>>>
>>>>> DHL EXPRESS
>>>>> P.O.Box 6252
>>>>> Dubai
>>>>> United Arab Emirates
>>>>> 2924114
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>
>>> --
>>> *Amir Hussain Julkarnain*
>>> Junior Team Leader
>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>
>>
>> --
>> *Johannes Jade *
>>
>>
>
>
> --
> *Johannes Jade *
>
>